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Inside Partner Sales Manager

Company: Comcast Corporation
Location: Littleton
Posted on: July 15, 2019

Job Description:

Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation's largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services.Job Summary:Responsible for generating monthly sales through outbound cold calling or lead generation which plays a key role in the growth and expansion of Comcast Business Services and its product offerings. Facilitates the sale of Comcast Internet, Voice, and TV services to small and mid-size business to new and existing customers. Works with moderate supervision/guidance. Is accountable for individual results and impacton team.Core Responsibilities:- Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques. Sell Comcast Internet, Voice, and TV services to small and mid-sized business to new andexisting customers.- Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics.- Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills.- Consult with business customers on their business application, solicit referrals for potential new prospects, and close web leads.- May partner with field to provide referral of complex opportunities to the outside sales organization.- Resolve customer issues quickly and strive to reach resolution on the first call or escalate issues appropriately.- Updates and maintains prospect database and opportunity funnel on a daily basis, assuring management of prospect database and assures customers' orders are fulfilled.- Manage multiple activities simultaneously including interacting with customers while using multiple software applications for research and documentation.- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.- Other duties and responsibilities as assigned. Job Specification:- High School or Equivalent- Generally requires 2-5 years related experienceEmployees at all levels are expected to:- Understand our Operating Principles; make them the guidelines for howyou do your job- Own the customer experience-think and act in ways that put ourcustomers first, give them seamless digital options at every touchpoint,and make them promoters of our products and services- Know your stuff-be enthusiastic learners, users and advocates of ourgame-changing technology, products and services, especially our digitaltools and experiences- Win as a team-make big things happen by working together and beingopen to new ideas- Be an active part of the Net Promoter System-a way of working thatbrings more employee and customer feedback into the company-by joininghuddles, making call backs and helping us elevate opportunities to dobetter for our customers- Drive results and growth- Respect and promote inclusion and diversity- Do what's right for each other, our customers, investors and ourcommunities Comcast is an EOE/Veterans/Disabled/LGBT employer

Keywords: Comcast Corporation, Denver , Inside Partner Sales Manager, Sales , Littleton, Colorado

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