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Lending Specialist-Sales

Company: Ent Credit Union
Location: Parker
Posted on: July 14, 2019

Job Description:

Position Description:

This position is fully responsible for the attainment of all Direct Consumer Loan production goals as well as working as part of a global group towards the highest levels of member satisfaction and attainment of other KPI goals. Consumer loans will be originated and loan closings will be facilitated/funded by members of the lending sales team via our center network, lending center, web, or other delivery methods. All members of the lending sales team will be charged with helping existing members, and potential members maximize the benefits of their Ent relationship. This will be accomplished through 1. A consultative sale/service approach that helps members realize the value of product and service offerings here at Ent; whether they be consumer loan related or otherwise, 2. Through account management and business development endeavors that will include both internal and outbound pursuits. 3. By utilizing their expertise, training and experience to help members in a productive financial counseling capacity (help members make the best use of their money) at all levels of the consumer lending process, including delivering denial loan decisions.

Essential Duties and Responsibilities:

Interview applicants about financial history and future financial goals while submitting loan applications.

Internal and External Business Development and Account Retention/Management

Advise members through their loan closing documents, terms and responsibilities to repay while ensuring accuracy and regulatory compliance.

Reporting and tracking

Supporting Education and Service Teams

Self Development in the areas of personal/consumer finance and sales

Other duties as required

Minimum formal education required for this position:

High School Diploma or equivalent

Minimum work experience:

2+ years' experience in a financial services institution

1+ years' experience with Consumer or Mortgage Loan Origination

(Preferred) 1+ years' experience as an Ent MSR-LC

Technical or specialized knowledge/skills:


  • Knowledge of Credit Reporting/Scoring
  • Knowledge of Personal Finance– auto buying, real estate lending, current affairs related to consumer Finance
  • Knowledge of Lending Regulations related to consumer lending
  • Strong critical thinking / analytical skills
  • Exceptional verbal and written communication skills
  • Capacity to learn and execute new sales skills
  • Typing skills– 30 words per minute or more
  • 10 Key by touch
  • Proficient with the Microsoft Office suite (Word, Excel, Outlook) and Lending Software

    Certifications required:

    • None required

      Environmental, physical and psychological requirements:

      • Must be able to sit or stand for prolonged periods of time in a climate controlled environment. Must be able to use fingers, hands, wrists for repetitive tasks such as typing, using a mouse, handling paper, currency, or coin, and operating a telephone. Demands for visual and auditory acuity are typical of an office environment. Must be able to interact via email, telephone, or in person with diplomacy, tact, and courtesy with all members under varying circumstances. Must be able to lift up to 40 lbs.

Keywords: Ent Credit Union, Denver , Lending Specialist-Sales, Sales , Parker, Colorado

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