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Comcast Business Services Sales Representative - Centennial,

Company: Comcast Corporation
Location: Denver
Posted on: July 13, 2019

Job Description:

Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation's largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services. Military Experience Welcome! Benefits for New Hires start Day 1! Job Summary: Responsible for inbound telesales of Comcast services to small-to-medium business customers. Employees at all levels are expect to :- Understand our Operating Principles; make them the guidelines for how you do your job- Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services- Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences- Win as a team-make big things happen by working together and being open to new ideas- Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers- Drive results and growth- Respect and promote inclusion and diversity- Do what's right for each other, our customers, investors and our communities Core Responsibilities: - Meet and exceed sales quotas by generating sales from inbound calls and follow-up with potential customers to sell Comcast Business Services products or services.- Ensure CRM software is accurate and up to date on daily basis.- Manage the customer relationship from initial call, through close to resolve on the first call or escalate appropriately.- Deliver best-in-class customer experience and represent Comcast Business Services in a professional and courteous manner to prospects and customers.- Keep up-to-date on product knowledge, industry information, and competitive landscape.- Regular, consistent and punctual attendance.- Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.- Other duties and responsibilities as assigned. Job Specification: - High School or Equivalent- Generally requires 0-2 years related experienceComcast is an EOE/Veterans/Disabled/LGBT employer

Keywords: Comcast Corporation, Denver , Comcast Business Services Sales Representative - Centennial,, Sales , Denver, Colorado

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