Head of Sales Insights & Operations
Company: Fin'l Services General, Denver, CO
Posted on: January 12, 2019
Our acquisition programs combine the best of SaaS and business services capabilities in a B2B high-volume, data-rich environment. We are looking for a uniquely talented, hungry, and experienced leader to lead our Sales Insights & Operations organization.
Today, we have strong, growing, passionate direct and indirect sales teams that help small and medium businesses discover and adopt Company solutions. We need someone to help us continue to innovate and grow smarter, faster, and bigger with deeply insightful strategy, analytics, and enablement about our unique model.
As the leader of Sales Insights & Operations, you will provide actionable insights to the Heads of Sales, Marketing, and CX to improve lead generation, acquisition, and onboarding efficiency. For Sales, you will drive organizational, process, and technological strategies to improve conversion, maximize cost-effective acquisition, and deepen customer relationships. You will manage a team of business partners and analysts; and be the right hand of sales leadership.
More about you
On your first day, we’ll expect you to have: 3-5 years experience in strategy and operations at a sales organization of more than 100 team members, with a proven track record of improving the efficiency and effectiveness of business processes essential to sales force productivity. Experience scaling sales strategy and operations in a “medium velocity” model including inbound and outbound (inside) tactics. 7 to 10 years in the software industry/related business experience Strong leadership skills: you know how to coach and mentor your team members, know how to challenge ideas effectively, and know how to collaborate in a manner that drives decisions and outcomes for the business Expert data & analysis skills: you know what to questions to ask, how to capture data, what the data says, and what actions we can take based upon the results. You will leverage the tried and true, and when beneficial, be creative and inventive with how to truly measure success, understand drivers, and find opportunities to improve. Experience managing requirements for business technology platforms, including how CRM platforms like Salesforce and related technology tools are best leveraged in an inbound sales model. Professional consultative skills: you can bring insights to partners with executive presence and clarity, enabling them to take bold, impactful action and habituating them to seek your strategic advice. A results- and efficiency-oriented mindset, balanced with adaptability and a positive attitude. And it’s admired, but not required if you have: Experience with data definitions and requirements Direct sales experience SQL and other analytical skills A track record writing or presenting on effective methodologies to create efficient sales organizations, go-to-market models, and metrics Change or program management training
Keywords: Fin'l Services General, Denver, CO, Denver , Head of Sales Insights & Operations, Sales , Denver, Colorado
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