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Sales Specialist

Company: Yugo
Location: Denver
Posted on: March 19, 2023

Job Description:

Key Objectives of the Role

Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, we like to do things differently. It's about people, planet, and passion.

When it comes to success for our business it is all about the students and providing them an environment where they can Live Their Best Life! We are only able to do this by ensuring that our Yugoers at each of our spaces are providing the best experience from the moment our future students engage with us. Whether it is online or in person our Yugoers must be prepared to provide a sales experience worthy of the Yugo brand. It doesn't stop there though. Once our students live with us our Yugoers are there to support the journey through exceptional customer service to ensure our students remain in our spaces.

This is where you come in! We are looking for someone who is passionate about sales in a way that aligns with the Yugo pillars. A true ambassador of the brand that is able to bring the sales and customer service process to life for our Yugoers through their knowledge, training, coaching and strategic tenacity to ensure Yugo meets their revenue goals. Whether it is digital or in person their passion to leverage technology and the Yugo brand will shine!

The Sales Specialist will report to the US Sales Manager based in Denver, CO. They will support multiple spaces across multiple states within PST, MST and CST. They will partner with key stakeholders including Operations both in leadership and on site, all marketing departments and of course their internal Sales and Revenue Team. The Sales Specialist must have the ability to travel 50-60% of the time on a regular basis. Travel may be more initially as they are onboarding to visit all the spaces they will support and when we acquire new spaces.


Key Responsibilities

Drive Yugo sales culture and leasing results to meet occupancy and renewal goals at all Yugo spaces
Acquire and apply an extensive knowledge of individual spaces, university markets, local competitors, student demographics, and overseas/visa requirements Support exhibiting and enforcing the sales culture.
Collaborate with operations to analyze student survey testimonials, renewal offer feedback, and reputation management reviews to determine areas of improvement
Utilize sales reporting to partner with onsite teams to identify areas of improvement including, but not limited to traffic generation, lead management, tour conducting, closing techniques, and price optimization.
Support the operations team by providing on site sales training and support both in response to opportunity but proactively with new hires and new acquisitions.
Manage Leasing Plans to budget, or propose exceptions as needed.
Monitor and manage all sales opportunities and activities across multiple locations.
Provide to Sales Manager timely performance updates that identify concerns/potential risks as well as opportunities.
During acquisitions ensure onsite team is onboarded in all sales practices and procedures to ensure a positive employee experience and transition.
Provide strategic feedback and ideas to US Sales Manager, Operations Leads and Marketing team related to process, procedure, training, workflows on an ongoing basis to provide the most efficient support to our leasing teams. Collaborate with marketing, sales teams, and on-site operations to identify concerns, potential risks, and opportunities to increase sales.
Provides strategic recommendations on other income generators where possible.
Attend and actively participate in leasing calls, sales meetings, and other conferences.
Partner with digital marketing to ensure appropriate and sufficient leads are being generated to each space so that leasing and revenue goals are achieved.

Key Performance Indicators

Meets occupancy/leasing goals as identified in annual budget while ensuring velocity, revenue, rent growth and concessions are met
Timely and accurate distribution of sales reporting
Functional system migrations and platform implementations

What else?

This Job Description serves as a guideline; this list of responsibilities is not intended to be exhaustive and other requests commensurate with the role may be made of you from time-to-time. This is a hands-on commercial role.


Key Skills & Capabilities

BE BOLD - Shows interest in, anticipates, and responds timely to students and parent's needs. Strives to consistently meet service standards.
BE TRUE -Plans, coordinates and manages internal and external resources to accomplish role responsibilities and/or assigned tasks.
BE OPEN - Excellent communication skills in both written and oral English.


Experience and Knowledge



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


Bachelor's degree. Preferable in Marketing, Communications or Business
Minimum 2 years industry experience in Student Housing, Multi - Family Residential Property Management or sales related industry
Preferred experience providing Sales Training or Training equivalent
Experience with Entrata platform or equivalent software

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of employees of organization.
Reading, writing, and speaking fluency in English Language

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.)

Other Qualifications:

Strong leadership abilities
Expertise in sales strategies and methodologies
Superior organizational ability
Professional and friendly demeanor
Ability to communicate with varied stakeholders from onsite teams to executive leadership.
Ability to actionably live Yugo Values: Bold, Real, True and Open
Self-starter, high energy
Can access, read, and respond to Social Media messages and other tech platforms
Ability to meet dress code requirements for on-site and support staff
Needs to be thorough, reliable, responsible, honest, organized, and flexible and be service-oriented
Ability to be reliable for work attendance.
Ability to travel up to 50-60% of the time.

The Yugo team is a force for good, our mission is to harness this passion to deliver an extraordinary living experience that supports the transition to and from student life.%2500100% %%sales%%

Keywords: Yugo, Denver , Sales Specialist, Sales , Denver, Colorado

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