Customer Service Representative
Company: Powerhouse Promotions
Location: Denver
Posted on: May 16, 2022
Job Description:
Job DescriptionThe primary objective of the Customer Service
Representative is to assist customers with account sign-up, order
processing, and providing accurate and timely responses to
inquiries, questions, or complaints with superior professionalism,
courtesy, and empathy.Our Customer Service Representative is an
on-site role working directly with consumers available to start
immediately. Our firm is aggressively abiding by all CDC, state,
and local mandates to ensure your health and safety, as well as our
customers, are not compromised.Customer Service Representative
Responsibilities:
- Provide superior sales and customer support through one-on-one
meetings and serve as the primary contact
- Work directly with the sales departments to effectively
escalate product and account-related issues
- Initiate contact with a high level of potential customers daily
and convert a targeted percentage to new sales accounts
- Troubleshoot customer problems, identify root causes, and use
company sales tools and resources to determine a resolution
- Updates customer information and meticulously ensures accurate
entry of confidential customer information
- The Customer Service Representative is an upstanding example of
our core values and believes in our commitment to excellence
carrying that throughout all customer interactions, client
meetings, brainstorming sessions, sales targets, and projectsAs an
organic growth and future-focused organization, we always look
towards the future and hire top-tier candidates who possess a
forward-thinking mindset. Our goal is to provide superior
mentorship, regular coaching, and constructive feedback so that our
team members have the opportunity to become future managers and
leaders in our firm.Customer Service Representative Qualifications:
- Previous experience in a customer service or sales setting
- Possess excellent communication, interpersonal, and
active-listening skills
- Extremely punctual, dependable, and professional
- Have a positive mindset and thrive in team settingsEmployee
Perks:
- Competitive commission packages
- Career opportunities
- Close-knit, family-oriented team culture
- High-energy, entrepreneurial office environment
- Travel opportunities to places like Cabo, Las Vegas, and Cancun
in the futurePowered by JazzHR0c8BDM2FYc
Keywords: Powerhouse Promotions, Denver , Customer Service Representative, Sales , Denver, Colorado
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