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Front Desk Agent

Company: Beaver Creek Ski Resort
Location: Lakewood
Posted on: May 4, 2021

Job Description:

Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak.

Red Sky is nestled near the legendary Vail and Beaver Creek Mountain Resorts and only 20 minutes from Vail/Eagle County Airport. Red Sky is a private membership club with a separate resort golf operation. Members and guests each enjoy their own clubhouse and alternate play daily between the Tom Fazio and Greg Norman courses.

The Front Desk Member Services Attendant is responsible for assisting and enhancing the Red Sky Member experience. This individual will work with the entire club team and assiting with general administrative responsibilites. Additionally welcoming members and guests to member clubhouse, answering and directing phone calls, as well assisting with the club activities, events, programs and club operations.

They must present a courteous and professional attitude. Must have good communication skills and have outstanding customer service skills.

Responsibilities include but are not limited to:


- Answering main phone line, helping with questions or directing call to appropriate department
- Greeting Members and guests by name when applicable
- Maintain the club operations internal event schedule, working with all club departments
- Assist with restaurant reservations and club activity sign ups
- Assist with other desk related club activities
- Maintain and update club information boards daily
- Develop and maintian social media to promote club.
- Assit with updates and general information on member website
- Assist with club activities, events and family programs when requested
- Other duties as assigned.

Requirements:

- Must be able to communicate orally and written in English - required
- High School Diploma or equivalent - required
- Must be able to lift 50 lbs - required
- Basic familiarity with Microsoft Excel and Word - required
- Familiarity with Power Point and Publisher - preferred
- Must have high attention to detail - required
- End of season commitment - required
- In person interview - required
- Previous experience working at Red Sky Ranch - preferred
- Previous guest service experience with high-profile clientele - highly preferred

The budgeted range starts at 13.00-15.00. Actual pay will be adjusted based on experience.

The perks and benefits include

- Free ski passes for employees
- 401(k) retirement plan
- Accrued Sick Time
- Discount lift tickets for friends and family
- Free ski lessons
- Discounted lodging, food (including $5 meals), gear, and mountain shuttles
- Discounted bike haul & golf
- Excellent training & professional development
Seasonal Full Time roles are eligible for the above, plus...

- Critical Illness and Accident plans
- Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours)
- Free ski passes for dependents

We're looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 289227

Keywords: Beaver Creek Ski Resort, Denver , Front Desk Agent, Sales , Lakewood, Colorado

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