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VP Sales - Americas

Company: MessageMedia
Location: Denver
Posted on: February 22, 2021

Job Description:

About us
MessageMedia provides innovative mobile messaging solutions that help businesses of all sizes - from SMBs to enterprise-level to better connect with customers. With 90 percent of messages read within 90 seconds, MessageMedia drives business success by creating engaging mobile experiences that customers love.

Our messaging solutions for alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are trusted by over 50,000 customers in industries such as healthcare, education, retail, and utilities. With offices across Australia, United States, United Kingdom, and New Zealand, MessageMedia is the number one choice for easy and engaging business messaging.

The role The VP Sales - Americas will lead the MessageMedia US Sales team on our continued growth journey by improving sales conversion, retention and expanding the customer base. This position provides a unique opportunity to continue the growth of an Australian market leader within the United States, which has been identified as our key growth market. To be successful, you'll need to be driven and goal oriented and enjoy coaching and motivating your direct reports to achieve their objectives. You will also need to be comfortable stepping into an environment where the foundations are in place, but there is still room to implement improvements and optimise the sales process to improve conversion and develop supporting process. Other key responsibilities will include:

  • Own and optimise new US customer acquisition and onboarding
  • Develop annual business plan for the sales team annually and manage budget
  • Regular forecasting and tracking of performance
  • Establish and iterate the best approach to sales and customer success for a fast growing business with a range of products
  • Work closely with marketing and product management to improve lead generation and conversion
  • US team recruitment and selection, leadership and engagement
  • Set individual objectives and key results (OKRs)
  • Training and development of team members, ensuring product knowledge
  • Input market and customer intelligence into product development About you
    • Proven success leading Sales teams for outbound, customer success, inbound sales and account management, ideally within technology or SAAS businesses
    • Experience working across all customer segments and comfortable balancing transactional deals with higher value
    • Demonstrated experience in building teams with well-developed coaching and leadership capability
    • Ability to optimise and improve an inbound sales process to improve conversion and reduce churn
    • Ideally some experience within a high growth or start-up environment, with experience establishing and evolving processes
    • Excellent analytical, written and verbal skills What we offer In addition to this unique opportunity to build our business in the United States, we offer the following:
      • Coaching and career development support, including access to a range of online professional development courses
      • A day off for your birthday
      • Flexible working arrangements
      • A significant health insurance contribution for you and your applicable dependents
      • Gym membership monthly reimbursement
      • Access to our Employee Assistance Program
        Our MessageMedia behaviours of Use Judgement, Think Customer, Show Leadership and Be Hungry are what have made us successful. We're shaping up to become a global force in business messaging, so people who feel a connection to these behaviours and like the pace of a fast-growing company will easily fit into our team.

        If you're looking for an opportunity to lead and develop a Sales team as part of a growing tech company, apply now!

Keywords: MessageMedia, Denver , VP Sales - Americas, Sales , Denver, Colorado

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