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Sales and Service Coordinator

Company: TRANSWEST
Location: Henderson
Posted on: December 5, 2019

Job Description:

Summit Bodyworks Truck and Van Bodies, a quality manufacturer of custom designed truck and van bodies is looking for skilled individuals to join the team! If you are a motivated team player who is committed to producing a high quality product on time and safely, we want you on our team. Summit Bodyworks Truck and Van Bodies has an immediate opening for a Sales and Service Coordinator. We offer competitive wages and a full benefits package including medical, dental, life, disability insurance, 401(K), paid holidays, paid vacation/personal time, and an employee car discount program. ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Manage the relationship, documentation, communication and sales process for Summit Bodyworks, Truck and Van Bodies.
  • Serve as the primary point of contact for all inquiries.
  • Collaborate and update tracking forms where applicable.
  • Participate in bids and proposals as needed.
  • Provide support to existing sales force.
  • Assist with quoting and other customer requests.
  • Serve as a primary point of contact for general customer service inquiries and sales when they are out of the office.
  • Coordinate all service repair & warranty work with production and customer.
  • Work with outside shops as needed for remote warranty work.
  • Quoting, Scheduling, Customer Interaction.
  • Primary point of contact for all fabrication work.
  • Analysis to ensure profit targets are being met.
  • Take incoming calls for parts inquiries and orders.
  • Process and ensure timely shipment of all parts orders. WORK ENVIRONMENT & PHYSICAL ABILITIES:
    • Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
    • Requires eye-hand coordination sufficient to operate machinery such as a truck or a forklift.
    • Requires frequent standing, bending or stooping for prolonged periods.
    • Requires lifting up to 75 pounds occasionally, 50 pounds frequently.
    • Requires working in areas which are not ventilated or air-conditioned.
    • Requires the ability to read various printed and electronic reports, computer terminal screens; etc.
    • Work with the team on continual improvements to maximize space and minimize damage.
    • Maintain a clean and safe work area, maintain and wear all required person protective equipment.
    • Ability to work in a fast-paced environment with constant demands and shifting priorities. REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:
      • High school or equivalent education.
      • Excellent people and communication skills, written and verbal.
      • Exceptional organization skills.
      • Able to multi-task and resolve problems timely and effectively.
      • Previous experience with a CRM and/or ERP system a plus.
      • Willingness to take on new challenges.
      • Exceptional problem resolution skills.
      • Experience using and working in Salesforce.
      • Experience working with Google office products or Microsoft Office.
      • Willingness to learn and become knowledgeable with SBW products.
      • A great mix of technical skills, customer management and an ability to drive prompt resolution.
      • Excellent attention to detail, strong work ethic and a great attitude.Ability to successfully complete a General Abilities Assessment and Post-offer background check, physical and drug screening.

Keywords: TRANSWEST, Denver , Sales and Service Coordinator, Sales , Henderson, Colorado

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