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Content Quality Technician

Company: Comcast
Location: Englewood
Posted on: September 15, 2019

Job Description:

Business Unit: Job Summary:
Responsible for performing the day-to-day operations of commercial
insertion to ensure the high quality airing of commercials with high run
rates and minimized down time. Processes received tapes for encoding
and tape continuity.

Employees at all levels are expect to:

- Understand our Operating Principles; make them the guidelines for how
you do your job
- Own the customer experience-think and act in ways that put our
customers first, give them seamless digital options at every touchpoint,
and make them promoters of our products and services
- Know your stuff-be enthusiastic learners, users and advocates of our
game-changing technology, products and services, especially our digital
tools and experiences
- Win as a team-make big things happen by working together and being
open to new ideas
- Be an active part of the Net Promoter System-a way of working that
brings more employee and customer feedback into the company-by joining
huddles, making call backs and helping us elevate opportunities to do
better for our customers
- Drive results and growth
- Respect and promote inclusion and diversity
- Do what's right for each other, our customers, investors and our
communitiesCore Responsibilities:
- Monitors the audio and video on commercials/avails to ensure
broadcasting quality.
- Maintains tape library and data base files
- Troubleshoots the Wide Area Network on issues of connectivity.
- Distributes schedules to all markets.
- Dubs tapes for clients, Account Executives, Marketing, etc.
- Modifies traffic instruction on insertion equipment for live events to
ensure successful billing.
- Creates cue tone reports to determine the best day-part configurations
for all networks.
- Communicates regularly with sales and traffic departments to make sure
tape is received and aired.
- Responds immediately to down time in systems.
- Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.Job Specification:
- High School or Equivalent
-
-
- Generally requires 0-2 years related experience



?Comcast is an EOE/Veterans/Disabled/LGBT employer

Keywords: Comcast, Denver , Content Quality Technician, Professions , Englewood, Colorado

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