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Operations Consultant

Company: Painting with a Twist
Location: Denver
Posted on: July 14, 2019

Job Description:

Job DescriptionAre you excited by business building opportunities and developing strong relationships Do you thrive to find that right solution Are you goal driven and imagine ways to exceed not just meet your targets Are you looking for a company where you can express your ideas then develop them into executable programsThe Franchise Operations Consultant role is an amazing opportunity for the right person to join our fast-paced, dynamic franchise based in Mandeville, LA.The strength of the franchise relationship is what makes brands great. Thus, we hold our level of franchisee support to the highest standards. The Franchise Operations Consultant is the key role that will be responsible for assessing franchisee needs across all locations. They ensure the brand awareness and address key opportunities in a timely manner to keep the business growing.Strong leadership and a working knowledge across a broad spectrum of business development is needed. Including, business/financial operations, management and marketing (Grass Roots, Networking, Social Media). MEASUREMENT OF SUCCESS:Growth of franchisee Average Unit Volume and profitabilityMaintaining high level of brand standards via coaching and franchisee complianceMaintaining a high satisfaction rating level among franchisees and Painting with a Twist TeamEnsuring a high level of overall guest satisfaction levels across all PWAT locations KEY RESPONSIBILITIES:Acts as the primary support and business advisor to franchisees across the nationAssists in onboarding new franchisees in preparation for Initial Training and supports their business launch in the local market including attending Grand OpeningsTransfer Training, Closure support by guiding franchisee through transfer and closing processes from the Ops standpoint (discuss Closing Checklist), when needed.Travel to studio to help new franchisee via transfer within 2 weeks of transfer effective dateConducts monthly strategy coaching calls with franchisees reviewing KPIs, strategic marketing calendar and goalsSupports all franchisees in the execution of monthly programsCoordinates market workshops/webinars for franchisees as well as regional meetings and convention programsReviews brand level and franchisee level KPI's and provides recommendations for improvementSupports market business and innovation tests tracking results and providing recommendations at a brand levelHolds brand standards high and follows up with all franchisees if out of compliance working to get them back in compliance with a fair but firm approachReports to COO QUALIFICATIONS:3 years or more in a franchise marketing, operations or business coach roleUndergraduate degree in business, marketing, communications or finance/economics.Success in development of local and regional promotions & programs that resulted in increased sales.Strong interpersonal, people and communication skillsSuccess in leading through brand compliance programSuccess in maintaining a high level of franchisee satisfaction ratingExceptional organization and outstanding project management skills.Solid analytical and business evaluation skills.Strong multi-tasking and management skills.Highly creative with strong drive and energy.Ability to work effectively and persuasively with franchisees and PWAT leadership. PERSONAL CHARACTERISTICS AND QUALIFICATIONS:LOVES Painting with a Twist!Can work and live by the company's core value principlesTrue brand ambassador of art and wine partiesAppreciates the fast pace of a franchise environmentSelf-motivated and accountable for high personal standards of conduct and professionalismStrong communication skills: ability to write and verbally communicate in a clear, concise mannerAbility to establish working relationships with all teammates, management and franchiseesAbility to maintain and project professionalism, internally and externally, at all timesGood judgment in decision-makingExcellent teaching and coaching skillsRespect for all individuals in the workplaceAble to synthesize data into concise business tacticsPositive, solution-oriented mindsetCalm and professional under pressure WORKING ENVIRONMENT:Painting with a Twist is a non-typical work environment. We host art and wine parties and have paint, canvas, easels and alcohol on the premises.Our corporate team is located both in Mandeville, LA and remote across the country so video conference is a staple for us to stay connected.This position is a remote work from home position so worth ethic and high standards of accountability are paramount.We help people "uncork their inner artist" at our company-owned studios and in bars/restaurants and other hospitality venues across the country.Travel is required to franchisee locations as needed for annual support meetings and grand openings. Travel to PAINTING WITH A TWIST in Mandeville, LA will be required from time to time as well for initial training and quarterly strategy meetings.We support a network of franchise 300+ owners across the country.Our special events business can include nights, weekends and holidays.We create, think, build, work, play and have fun together! This is a full time approximately 40-45 hour a week role. Salary commensurate with experience and ultimately results of franchisee Average Unit Volume increases. This is a remote work from home office position.About Painting with a TwistA stroke of artistic genius paints a totally new picture of what is possible when friends, couples or colleagues get together for a Painting with a Twist art party - an experience unlike any other. One part artistic adventure and one part cocktail party, Painting with a Twist inspires the inner artist in everyone regardless of skill or practice, through a blend of hands-on art sessions, on-site professional instruction and, of course, a glass of your favorite wine. Painting with a Twist paint and wine parties are perfect for individuals, couples and groups of all sizes for a variety of personal and professional occasions.

Keywords: Painting with a Twist, Denver , Operations Consultant, Professions , Denver, Colorado

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