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IT Service Desk Analyst

Company: GPS STaffing
Location: Boulder
Posted on: July 13, 2019

Job Description:

Service Desk Analyst Pearl East Circle Monday-FridayVarying start times between 6a and 8a depending on need 4 weeks with possible extension (to cover FMLA)This position will provide technical support to Service Desk customers. Education or Formal TrainingAn Associate's degree in Computer Science, Information Technology, or other technical field is preferred and/or 2 years of prior Service Desk or hands-on desktop support experience. A combination of education and work experience is acceptable.Prefer one of the following certifications: CompTIA A+, Microsoft Certified Professional (MCP), HDI Desktop Support Technician Certification, Microsoft Certified Desktop Support Technician (MCDST)SkillsBasic hands-on or service desk experience providing hands-on repair for desktop computer hardware and troubleshooting/supporting the Microsoft Windows 7/10 operating systems, TCP/IP networking, printers and other misc. peripherals. Must be familiar with Active Directory, virus protection software, Citrix, Microsoft Office or O365, desktop virtualization and single sign-on technologies.Experience in an enterprise setting a plus.

Keywords: GPS STaffing, Denver , IT Service Desk Analyst, Professions , Boulder, Colorado

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