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Service Technician- FT&PT - Winter Seasonal

Company: Vail Resorts
Location: Louisville
Posted on: July 12, 2019

Job Description:

Service Technician- FT&PT - Winter Seasonal Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. Service Technicians are responsible for maintaining outstanding customer service as per company standards, generating sales, and safeguarding company assets. Responsibilities include (but are not limited to):Acknowledge customers quickly and courteouslyDetermine customer equipment needsComplete accurate work order paperwork and prioritize work orders in an expedient mannerServe as a knowledgeable resource to customersDemonstrate a professional standard of customer serviceRemain current on industry products and trends, and demonstrate knowledge of productsProtect company assets through loss prevention techniquesService and repair customer merchandise according to established guidelinesAdhere to safety procedures regarding use of tools and equipmentAware of department related pricing including any and all promotionsQualifications:1 year service technician experience - preferredSki and/or snowboard tuning experience - preferredComfortable with use of power tools and machines - preferredAble to problem solve - preferredComfortable in high intensity, time sensitive mutli-tasked oriented environment - requiredMaintain a working knowledge of products and trends within the ski and snowboard industryPrevious retail sales and customer service experience - requiredStrong customer service skillsStrong understanding on snowboard industryAbility to communicate fluently with co-workers and guests in accurate spoken and written English - requiredCommitment to exceptional customer serviceBasic computer skills - requiredAbility to work a flexible schedule; including nights, holidays and weekends - requiredSome of the benefits include:Free ski pass to our world-class resortsRetail discounts at our storesExcellent training and professional developmentEmployee Assistance Program (EAP) At Epic Mountain Gear, "guarantees through expertise" is our motto. We are the premier ski and golf shop in the Denver Metro Area. We specialize in outfitting our guests in the best, highest rated and most specialized items to fit their needs. We stand behind our guarantee because we know our associates are passionate about what they do - providing excellent customer service. You can also take advantage of being part of the Vail Resorts family with employee perks, such as a free ski pass to our world-class resorts, discounted lodging, and more. We sell the top brands, carry the most gear and have the most fun. Come join our team and become an expert in the outdoor retail industry. Learn more here. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 169413

Keywords: Vail Resorts, Denver , Service Technician- FT&PT - Winter Seasonal, Professions , Louisville, Colorado

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