DenverRecruiter
the smart solution for Denver jobs

Passenger (Customer) Service Agent

Company: Worldwide Flight Services
Location: Denver
Posted on: December 9, 2018

Job Description:

This description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications which may be required of employees assigned to this job classification. An Agent Passenger Service performs all aspects of airport and passenger service functions including: making reservations, preparation and issuance of tickets and itineraries, computation of fares, issuance of refunds, checking baggage, collection of excess baggage charges, providing passengers with general travel information; meets aircraft at gate or loading area, performs duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, checks passenger ticket for validity and lifts appropriate coupon, completes all necessary arrangements for accommodating passengers holding reservations, standbys and their luggage, determines flight close-out time and prepares, completes and checks various flight forms for accuracy, invalidates tickets and completes post-departure procedures; performs lost and found activities, initiates tracing procedures for lost passenger articles, keeps owner informed of progress of search and returns found articles to customer, processes claims for damaged or lost baggage and personal articles and makes on-the-spot settlement of minor claims, forwards reports on larger claims to proper Company personnel, prepares and maintains required records and reports of lost and found activities; receives airfreight shipments, establishes acceptability, determines routing, classifies, computes rates and other tariff charges and collects payments, prepares routing data, carrier releases, transfer manifest drayage documents and various domestic and international forms, maintains inventory and records of shipments accepted, warehoused, dispatched and delivered to customers; and other duties and functions related to the foregoing as directed by management. Remain cognizant of WFS staff, security contractors, and visitors' activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program. Required Skills Twist, turn, stoop, bend, reach, and grip while checking baggage throughout an eight hour shift. Ability to stand and walk for an eight hour shift. Hear and respond to customers. Ability to speak and be understood in giving directions/information to passengers. Tolerate and answer repetitious questions from customers in a friendly, outgoing manner. Ability to count money. Ability to lift up to 70 pounds (31.9kg). Ability to judge distance. Must be willing to wear uniform and insignia as prescribed by the Company. Personal appearance and grooming that will present a favorable corporate image. Reports to work on a regular and timely basis. Required Experience High school diploma or equivalent preferred. Computer experience necessary. Demonstrates qualities of leadership, initiative, and judgment. Excellent interpersonal and communication skills required. Must have ability to work under pressure. Must be able to lift up to 70 pounds (31.9kg). Ability to work weekends (ie. Friday, Saturday, Sunday), holidays, and days off. Must be able to read, write, speak and understand the English language. May be necessary to speak other language(s), in addition to English, depending on customer contract. SPANISH BILINGUAL SPEAKER PREFERRED FOR OUR AIR MEXICO CONTRACT

Keywords: Worldwide Flight Services, Denver , Passenger (Customer) Service Agent, Professions , Denver, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL A Drivers Apply Now
Description: Introducing a new and improved pay structure with guaranteed base salary potential
Company: Groendyke Transport
Location: Broomfield
Posted on: 12/10/2018

Delivery Rep Driver - Bulk
Description: When you work for AmeriGas, you become a part of something BIG Founded in 1959, AmeriGas is the nation's premiere propane company, serving over 2 million residential, commercial, industrial and motor (more...)
Company: AmeriGas Propane
Location: Cheyenne
Posted on: 12/10/2018

Driver - Dedicated Team Truck Driver - Class A CDL - Schneider National
Description: This Dedicated team truck driver position features weekly time at home, up to 64,000 per year and a predictable work schedule. Truckers will haul no-touch loads for a leading sporting goods retailer (more...)
Company: Schneider
Location: Vail
Posted on: 12/10/2018


O/O's - Roadrunner's Elite Fleet (Broomfield,CO)
Description: If you want to own your own business Roadrunner Freight is the company for you. We don t tell you how to run your business
Company: Roadrunner Transportation Systems
Location: Broomfield
Posted on: 12/10/2018

ClassADrivers: Company Drivers Wanted!
Description: We are searching for qualified and ambitious OTR drivers for our regional work. We
Company: County X-Press, Inc
Location: Cheyenne
Posted on: 12/10/2018

New Independent Contractor Program at Soar Transportation!
Description: NEW INDEPENDENT CONTRACTOR PROGRAM AT SOAR TRANSPORTATION GROUPAVERAGE GROSS ANNUAL PAY: 200,000 PLUS PER YEAR Now more than ever, great people are needed to get the job done. At Soar Transportation (more...)
Company: Soar Transportation Group
Location: Cheyenne
Posted on: 12/10/2018

Class A Drivers -New Payscale & Fuel Bonus - Consistent Lanes/Lots of
Description: br br Job Description: br br Class A OTR Drivers - Mainly Running Central U.S. New Payscale Fuel Bonus Plan -Consistent Lanes/Lots of Drop Hook br 2000 Sign On Bonus Plus Benefits br (more...)
Company: Outwest Express, LLC
Location: Aurora
Posted on: 12/10/2018

Reefer CDL-A Truck Driver
Description: DRIVEN TO BE THE BESTProvide your contact information, and a recruiter will contact you shortly Reefer Like a DeckerReady to run Decker's hiring and running areas cover the majority of the U.S., giving (more...)
Company: Decker Truck Line, Inc.
Location: Broomfield
Posted on: 12/10/2018

Class A CDL Truck Driver - Swift
Description: Job Requirements: br br ul br li No DUI within 10 years if CDL-A holder, none within 5 years if Non CDL-A holder. br li No more than 1 preventable accident in the past 2 years, no major (more...)
Company: Swift Transportation Co. of Arizona LLC
Location: Aurora
Posted on: 12/10/2018

CDL A Long-Haul Dray Truck Driver - 10K Sign-On Bonus!
Description: Average Up To 75K Annually Looking for the right long-haul truck driving job Hill Bros. is now hiring CDL-A professional truck drivers for dray trailer and container transport opportunities. Earn great (more...)
Company: Hill Brothers Transportation
Location: Broomfield
Posted on: 12/10/2018

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Denver RSS job feeds