DenverRecruiter
the smart solution for Denver jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Bennett
Posted on: December 7, 2018

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLSUSAN3250 on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Denver , Inbound Travel Consultant, Professions , Bennett, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL Class A Teams get $25,000 Extra Cash + Piggy Bank Bonus!
Description: Per Driver: 1,500 Avg. Weekly Pay Extra 4 CPM 10/31 - 12/25 2,000 Extra Cash Every
Company: Celadon
Location: Broomfield
Posted on: 12/19/2018

Health Benefits Consultant - Work At Home
Description: Work directly from your home. All you need is a reliable internet access, any kind of telephone is acceptable,
Company: Ameriplan
Location: Broomfield
Posted on: 12/19/2018

CDL-A DRIVERS - HOME EVERY NIGHT DENVER AREA
Description: Job Description: br br CDL-A DRIVERS br br HOME EVERY NIGHT - DENVER AREA br br The work/life balance you ve been looking for in a driving position br ul
Company: CAST Transportation 1
Location: Broomfield
Posted on: 12/19/2018


CDL-A Company Truck Drivers - Colorado Regional Flatbed Drivers
Description: br br br CDL-A Company Truck Drivers - Regional Flatbed Drivers br br br br br CDL-A Company Truck Driver Opportunities br br br At SYSTEM TRANSPORT, we value your FLATBED experience.
Company: Trans-System
Location: Cheyenne
Posted on: 12/19/2018

Driver Helper
Description: UPS is hiring individuals to work as temporary, seasonal Driver Helpers. This is a physical, fast-paced, outdoor position that involves continual lifting, lowering and carrying packages that typically (more...)
Company: United Parcel Service
Location: Broomfield
Posted on: 12/19/2018

CDL A Company Drivers - New Pay Packages & Sign-on Bonus - Broomfield
Description: CLASS A CDL Truck Driver - You work, we pay, Guaranteed GO FIRST CLASS Drivers are the backbone of May Trucking Company. We never forget that our success as an organization depends upon your success, (more...)
Company: May Trucking
Location: Broomfield
Posted on: 12/19/2018

Become a Lyft Driver - Earn $1,300 your first month, guaranteed!
Description: Candidates with past experience as Area Sales Manager, Franchise Executive, and Business Services Representative are encouraged to submit their application. Past work experience for on-demand marketplace (more...)
Company: Lyft
Location: Broomfield
Posted on: 12/19/2018

Microsoft Dynamics AX Consultant-CO
Description: Blue Horseshoe is a privately held solution services firm based in North America providing expert management strategy consulting, system design, implementation, optimization and distribution design (more...)
Company: Blue Horseshoe Solutions, Inc.
Location: Broomfield
Posted on: 12/19/2018

Lyft Driver (No Experience Needed) - Earn $1,300 your first month, guaranteed!
Description: Candidates with past experience as Dental Hygienist, Registered Dental Hygienist, and Registered Dental Assistant are encouraged to submit their application. Past work experience for on-demand marketplace (more...)
Company: Lyft
Location: Broomfield
Posted on: 12/19/2018

Lead Support Technician
Description: Lead Support Technician Be a hands-on Tech Lead to lead and coach the Data Platform team as they build out data pipelines, data integrations, and publicly available APIs. In this role, you will report (more...)
Company: FullContact
Location: Broomfield
Posted on: 12/19/2018

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Denver RSS job feeds