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SALES OPERATIONS ANALYST - AUGUSTA, MAINE

Company: Summit Utilities
Location: Littleton
Posted on: July 13, 2018

Job Description:

Company: Summit Natural Gas of Maine, Inc. Location: Augusta, ME Department: Business Development Job Status: Full-time FLSA Status: Non-Exempt Reports To: Sales Operations Analyst Work Schedule: Monday - Friday Amount of Travel Required: Minimal Management Position: No State Requirement: Required - Active Maine Driver's License POSITION SUMMARY: Supports the Growth Team in Maine and other regions with sales operations including but not limited to Contract Management, Reporting, Sales Enablement and Record Retention. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. PRIMARY DUTIES AND RESPONSIBILITIES: -- Contract Management

  • Work directly with sales representatives to assist in the completion of sales contract
  • Process contracts for Maine, Missouri and Colorado
  • Process cancelations for Maine -- Sales Reporting & Special Projects
    • Process weekly sales report
    • Track sales metrics
    • Service line metrics
    • Assist in tracking commission reporting
    • Assist with maintaining the customer database
    • Track promotions
    • Maintain ARC GIS customer tracking -- Rebate Management
      • Validation and management of residential rebates for Maine
      • Complete AP check requests
      • Serve as back up on commercial rebate processing. -- Sales Enablement
        • Growth team process optimization and enablement activities -- Record Retention
            • Support growth team on activities associated with contract compliance and record retention
            • Track all required documents for contract completion.
            • Manage hard and electronic files -- Back Up Coverage
                • Answer incoming new service phone calls and provide assistance to customers
                • Qualify leads that are transferred from Customer Service and assign to the proper reps
                • Work directly with Corporate Customer Service in customer account set-up as needed QUALIFICATIONS: Education and Work Experience -- 1-2 years experience in a corporate environment -- High school education or GED. -- Proficiency in the Microsoft Office Suite of software products including but not limited to Excel, Word. -- Ability to work in a team environment Knowledge, Skills and Abilities -- Maintains confidential information -- Exhibits adaptability by maintaining effectiveness in varying environments and with many different tasks, responsibilities and people -- Proficient with Microsoft Office tools including Word, Excel and Outlook -- Excellent organizational skills are required -- Exhibits high level of attention to detail -- Willingness to assist with any request with a positive attitude -- Good communicator -- Must exhibit a professional personal appearance when dealing with customers, employees, contractors and vendors -- Demonstrates a willingness to take on new tasks -- Demonstrates a high level of dependability and reliability exhibited by being punctual and fulfilling all commitments WORK ENVIRONMENT -- Fast-paced, changing office environment -- Some travel may be involved Summit Utilities, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

                  Keywords: Summit Utilities, Denver, SALES OPERATIONS ANALYST - AUGUSTA, MAINE, Professions, Littleton, Colorado

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