Field Service Technician
Company: Orion Talent
Location: Denver
Posted on: September 28, 2024
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Job Description:
Position Details:
Title: Field Service Technician
Location: Denver, CO
Shift: Day shift
Compensation: $75K-90K
Benefits: Comprehensive Corporate Benefits Package (Medical,
Dental, PTO, 401K)
Travel: 75%-80%
Vaccine Requirement: None
Position Description:
--- Performs Service tasks, identifies technical problems and makes
analysis through remote or on-site activity in any Service
categories (installation and commissioning, maintenance, repairs,
engineering and consulting, advanced services, extensions, upgrades
and retrofits, end of life services, replacements, etc.).
--- Contributes to customer satisfaction by executing Service work
according to customer order and expectation. Creates and maintains
a good relationship with customers and understands their needs.
Identifies new sales opportunities and communicates them
internally.
--- Coordinates, prepares and ensures that all materials, parts and
equipment are available and at the appropriate quality for Service
activities.
--- Prepares all documents and reports to be signed by the customer
representative. Reports work done in a timely manner and follows up
when needed.
--- Proactively identifies potential equipment failures and
requests proactive corrective actions. Troubleshoots equipment
failure and makes recommendations to avoid repeating the problem in
the future.
--- Proactively identifies suggestions for product and quality
improvement and communicates them further in the company
organization. Provides recommendations to management to improve
operations and customer service.
Applies safety rules and safe practices as well as environmental
responsibilities. Reports unsafe practices and incidents.
Requirements:
--- Bachelor's degree, Electrical Engineering, Electrical
Engineering Technology or equivalent military experience or
Associates Degree with 2 or more years' experience in servicing
critical power equipment
--- Will consider High School Diploma/GED and 10 or more years'
experience.
--- Advanced level ability to interact and communicate (written and
verbal) information to varying levels within the organization.
--- Advanced level of ability to use Microsoft Office products.
--- Moderate ability to self-Project Manage using MS Project or
Excel.
--- Advanced ability to write test plans and reports detailing test
results.
--- Military Preferred
Keywords: Orion Talent, Denver , Field Service Technician, Professions , Denver, Colorado
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