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Help Desk Technician

Company: Creative Financial Staffing
Location: Denver
Posted on: September 24, 2022

Job Description:

Help Desk Technician**No Sponsorships, must live in Colorado** Overview of the company:

  • As a leading firm in the real estate industry, located in Cherry Creek,
  • The company is a capital management and real estate development firm experienced in development, acquisition, and the management of residential, industrial, office and land projects.
  • The company is a family-based corporation with a long standing reputation for quality work and excellent working relationships. Overview of the Senior Accountant opportunity:
    • Serve as the first point of contact for customers seeking technical assistance over the phone or email
    • Perform remote troubleshooting through diagnostic techniques and pertinent questions
    • Determine the best solution based on the issue and details provided by customers
    • Record events and problems and their resolution in logs
    • Identify and suggest possible improvements on procedures and solutions Senior Accountant skills and qualifications
      • Demonstrated experience as a Help Desk Technician or other customer support role
      • BSc/BA in IT, Computer Science or relevant field, A+, MCP
      • An openness to learning new technologies
      • Tech savvy with working knowledge of office automation products, databases, networking, and remote control.
      • Solid understanding of computer systems, firewalls, mobile devices, and other tech products
      • Ability to diagnose and resolve basic technical issues
      • Excellent communication and interpersonal skills Drug testing and background screening#CFSSEP2022CB2

Keywords: Creative Financial Staffing, Denver , Help Desk Technician, Professions , Denver, Colorado

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