Production Manager

Company: Bath Planet
Location: Denver
Posted on: August 7, 2022

Job Description:

Job DescriptionProduction / Project / Installation ManagerCreating a fresh solution to bath remodeling, Bath Planet offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.Primary Purpose & Function America's number one growing Acrylic Bath System Company, Bath Planet is seeking a Production Manager/Installation Manager in our Denver, CO and surrounding areas. We offer a very competitive compensation package.Job Responsibilities

• Two years' experience in acrylic bath systems is a requirement.
• Participate in Hiring & Training
• Review time sheets
• Review job duties
• Manage the installation team
• Ensure they meet their accountabilities
• Maintain 100% customer satisfaction
• 100% Positive feedback from customers on installers
• Contact customers 1 week after install for satisfaction review
• Contact customers on a weekly basis to keep them informed of the production timeline.
• Request customer for referrals, or remind them of program
• Planning/Schedule all installations
• Review contracts with Sale team prior to ordering
• Order all products
• Complete permits if required
• Manage relationships with vendors
• Manage incoming products and warehouseUpcoming installs:
  • Placing all material orders
  • Setting install schedules
  • Quality control & install training
  • Prepare customer folder
  • Prepare/gather product together for installers
  • Maintain customer folders and production in our CRM
  • Assist Installers issues during installation
  • Collect Installers Time sheets, Receipts for payroll
  • Collect from installers completion certificates and money collected
  • Maintain calendar and update with installs scheduled. (Google)
  • Maintain calendar for installers requested off days
  • Coordinate all warranty and service calls
  • Review your job cost to determine recommendations for improvement
  • Complete analysis on root cause of service calls
  • Review information with Owners and what next steps are
  • Take appropriate action to resolvePowered by JazzHRzt5ma20rsY

Keywords: Bath Planet, Denver , Production Manager, Professions , Denver, Colorado