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Production Manager

Company: Bath Planet
Location: Denver
Posted on: August 7, 2022

Job Description:

Job DescriptionProduction / Project / Installation ManagerCreating a fresh solution to bath remodeling, Bath Planet offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.Primary Purpose & Function America's number one growing Acrylic Bath System Company, Bath Planet is seeking a Production Manager/Installation Manager in our Denver, CO and surrounding areas. We offer a very competitive compensation package.Job Responsibilities

  • Two years' experience in acrylic bath systems is a requirement.
  • Participate in Hiring & Training
  • Review time sheets
  • Review job duties
  • Manage the installation team
  • Ensure they meet their accountabilities
  • Maintain 100% customer satisfaction
  • 100% Positive feedback from customers on installers
  • Contact customers 1 week after install for satisfaction review
  • Contact customers on a weekly basis to keep them informed of the production timeline.
  • Request customer for referrals, or remind them of program
  • Planning/Schedule all installations
  • Review contracts with Sale team prior to ordering
  • Order all products
  • Complete permits if required
  • Manage relationships with vendors
  • Manage incoming products and warehouseUpcoming installs:
    • Placing all material orders
    • Setting install schedules
    • Quality control & install training
    • Prepare customer folder
    • Prepare/gather product together for installers
    • Maintain customer folders and production in our CRM
    • Assist Installers issues during installation
    • Collect Installers Time sheets, Receipts for payroll
    • Collect from installers completion certificates and money collected
    • Maintain calendar and update with installs scheduled. (Google)
    • Maintain calendar for installers requested off days
    • Coordinate all warranty and service calls
    • Review your job cost to determine recommendations for improvement
    • Complete analysis on root cause of service calls
    • Review information with Owners and what next steps are
    • Take appropriate action to resolvePowered by JazzHRzt5ma20rsY

Keywords: Bath Planet, Denver , Production Manager, Professions , Denver, Colorado

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