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Training Consultant I, PS

Company: Vertafore
Location: Denver
Posted on: August 7, 2022

Job Description:

Job Description$60,000-$70,000 + BonusVertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. JOB DESCRIPTION User adoption of our industry leading solutions is key to our success and our Training Consultants are the foundation of that success. Training Consultants assist agencies adopting Vertafore products "go live" on new or upgraded systems by providing on-site, virtual instructor led and classroom training on the installation, configuration and operation of our powerful solutions designed foster success in the insurance industry. You will be part of a team of professional trainers responsible for training, as well as contributing to the ongoing improvement of our materials and course content. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: Knowledge, Skills and Abilities:

  • Deliver onsite and remote consultative training for a wide variety of product capabilities, from agency management systems to content & workflows.
  • Rock solid presentation skills with an ability to communicate one on one or in group settings, with an ability to listen closely to users and help them succeed with new, powerful software systems.
  • Team player capable of building strong relationships, internally and externally. You can build strong relationships with insurance agency owners and employees, helping them achieve their goals through the solutions we offer.
    • Driven to excel in varying environments; able to adapt quickly to process changes.
    • Works independently with the ability to stay organized, handle ambiguity, create clarity and solve customer problems.
    • You have a passion for corporate adult education. You understand the nuances of various adult learning styles and can adapt your presentation style to meet the needs of the learners.
    • You thrive in a challenging environment, helping users adopt new technology that impacts every element of their day to day work.
    • You have a drive to engage your audience and present material multiple times, while keeping it fresh and updated for new audiences.
      • You remain calm under pressure and show patience within a variety of customer situations.Qualifications:
        • 1+ years previous experience in corporate, software or high tech training, preferably in an insurance agency or insurance automation product customer support.
        • Bachelor's degree in Communications, Education, or Business (or related degree) or demonstrated relevant experience.
        • Experience delivering VILT and ITL courses.
          • Excellent communications and interpersonal skills.
          • Experience facilitating classes and presenting to groups
          • Experience with the instructional design process. Additional Requirements and Details:
            • Travel required up to 10% of the time.
              • Located and working from an office location, when required
              • Occasional lifting and/or moving up to 10 pounds.
              • Frequent repetitive hand and arm movements required to operate a computer.
              • Specific vision abilities required by this job include close vision (working on a computer, etc.).
              • Frequent sitting and/or standing. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!Vertafore is a drug free workplace and conducts preemployment drug and background screenings.The selected candidate must be legally authorized to work in the United States.The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Keywords: Vertafore, Denver , Training Consultant I, PS, Professions , Denver, Colorado

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