Data Analyst

Company: DISH
Location: Lakewood
Posted on: June 25, 2022

Job Description:

Department Summary

At DISH, we're redefining consumer expectations through new tools, new business models and new ways of thinking to meet the convergence of value, innovation and customer experience.

Our teams draw on 40 years of disruption to continually transform the way our society communicates, collaborates and connects. Today, we're building a multi-brand wireless telco to upend the retail market and deliver groundbreaking new experiences for all.

Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we'll emerge as the nation's fourth facilities-based wireless carrier and a disruptive force in the market at-large. Together, we'll change the way the world communicates.

Job Duties and Responsibilities

This role falls in the Product Marketing Operations team, which is responsible for growing a sophisticated, best-in-class digital marketplace for all retail wireless brands. This business unit will be a growth engine for our organization's larger retail wireless ambitions; we have high expectations for this group.

As a Data Analyst, you will primarily be responsible for providing reliable, insightful, and meaningful reports and dashboards to leadership on the Product Marketing and broader Retail Wireless teams to help us drive continuous improvements to our eCommerce websites and customer apps. This position requires a high degree of ownership, communication, and attention to detail.

Responsibilities

This person must be self-motivated, curious, independent, detail-oriented and driven to carry out the following primary responsibilities:

• Define and create performance reporting for website and apps for all retail wireless brands
• Analyze data and build models to provide business insights and assist leadership in making decisions
• Responsible for collecting data from multiple sources: Adobe Analytics, Data Warehouse, Marketing, Tableau, etc.
• Measure and track web traffic, marketing initiatives and campaigns
• Develop and explore new analytics to further understand site performance and usage
• Partner with ecomm and marketing teams to define success metrics on the website, and provide timely web analytics reporting to key stakeholders
• Recommend web page optimization based on metric performance
• Approach web content and user flow with a Test, Learn, Optimize methodology
• Stay up-to-date on the latest digital and analytics trends
• Champion efforts effectively across multiple teams, building strong working relationships with partners in Retail Wireless, IT, Business Operations, Marketing, Customer Experience Operations, Finance, and more
  Skills, Experience and Requirements
  
  
  • Bachelor's degree preferred and 2-3 plus years of related experience in a relevant field such as eCommerce, Business Operations, Analytics, Statistics, Data Science
  • Strong organization, project management, problem solving, and communication skills to address a wide variety of audiences
  • Experience working with web analytics software such as Adobe, Google, SQL, etc. and multiple data sources
  • Outstanding problem solving and analytical skills including talent for conducting research, analyzing data, developing hypotheses, and synthesizing recommendations
  • Strong data visualization and dashboarding experience
  • Meticulous organizational skills, high attention to detail, and delivery on commitments
  • Excellent customer service, technical support, and interpersonal skills
  • Very adaptable, and able to handle multiple competing priorities and duties in a fast-paced, result-driven, time-critical environment
  • Experience working as a digital analyst preferred
  • Past wireless and/or digital marketing/eCommerce experience a plus
    Salary Range
    
    Compensation: $65,800.00/Year - $94,000.00/Year
    Benefits
    
    From versatile health perks to new career opportunities, check out our benefits on our careers website .
    
    Candidates need to successfully complete a pre-employment screen, which may include a drug test.
    
    Relocation is available for this role.Required
    Preferred

    Job Industries

    • Customer Service

Keywords: DISH, Denver , Data Analyst, Professions , Lakewood, Colorado