Ice Cream Production Team
Company: Sweet Cow
Location: Denver
Posted on: May 16, 2022
Job Description:
Job DescriptionSalary: $19.75/hr ($13.50/hr plus average
$6.25/hr in tips)Job Title: Ice Cream Maker Reports To: General
Manager SUMMARY We're looking for an Ice Cream Maker to become part
of our friendly atmosphere and join our enthusiastic team. This is
you if…you're passionate about providing customers with the best
ice cream possible. You have impeccable organization and planning
skills. You are a problem-solver. You LOVE ice cream. You enjoy
working with people who take providing great service seriously yet
have fun doing it. You are energized by positive, genuine
interactions and committed to contributing to the collaborative
spirit of the team. And you're looking for an opportunity to learn,
grow and explore your career potential. RESPONSIBILITIES
- Execute all aspects of ice cream production, including
ingredient prep, recipe execution, and inventory management
- Implement and execute daily ice cream production plans
- Maintenance and care of production equipment and tools
- Effectively use and update proprietary ice cream inventory
management software
- Maintain cleanliness and organization of production areas
- Clearly communicate needs or issues with shop managers
- Greet customers to make them feel comfortable and welcome
- Serve customers and handle cash and credit transactions
- Follow Sweet Cow's operational policies and procedures,
including those for cash handling and safety/security to ensure the
safety of all team members during each shift
- Demonstrate knowledge of the brand and menu items
- Serve menu items to customers in a courteous and timely
manner
- Quickly and accurately prepare menu items including ice cream,
shakes, cakes, and ice cream sammies
- Check quality and temperatures throughout the day to ensure
Sweet Cow quality and safety standards are met or exceeded
- Follow sanitation and safety procedures including knife
handling and kitchen equipment
- Maintain cleanliness and organization throughout the shop and
ensure proper set up and/or breakdown of the entire shop including
queue, restrooms, scooper and prep areas
- Effectively handle customer concerns and complaints
- Work as a team to prepare the shop for each shift
- Act with integrity, honesty and knowledge that promotes the
culture of Sweet Cow
- Maintains regular and consistent attendance and
punctuality
- Contributes to a positive team environment
KNOWLEDGE/SKILLS/REQUIREMENTS
- Impeccable organization and planning skills
- Mastery of basic arithmetic, fractions, decimals, percents,
ratios and both English units of measurement and the metric
system.
- Excellent customer service skills required
- Ability to work in a fast paced environment
- Team oriented, adaptable, dependable, and strong work
ethic
- Ability to communicate effectively with customers and team
members
- Ability to lift up to 50 pounds
- Daytime Availability
- Ability to work nights, weekends and holidays
- Must be at least 16 years of age EXPERIENCE
- Previous service industry and production experience
preferred
Keywords: Sweet Cow, Denver , Ice Cream Production Team, Professions , Denver, Colorado
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