Production Support Specialist

Company: Kforce Technology
Location: Englewood
Posted on: May 5, 2021

Job Description:

RESPONSIBILITIES:Kforce has a client that is seeking a Production Support Specialist in Englewood, CO. Summary: The Production Support Specialist is a critical position within Information Technology Operations Group. The primary function of this position is to both support end-users and execute/monitor system jobs on various computer systems in use. Secondary functions include answering the Production Support phone line/emails, continuous monitoring of program and server status, providing level 1 help desk support, and reporting of problem status when issues arise. Due to the critical nature of the role, 24/7 on-call support is required on a rotating basis with other team members. A majority of the work will be completed during normal business hours.Job Requirements:REQUIREMENTS:

• High School diploma or GED / equivalent required; College degree with course work and/or equivalent hands on experience in computer systems support desired
• Basic understanding of PC computers, networks, and communications
• Ability to use Microsoft Office desktop tools and perform routine file system maintenance within the Windows environment
• Strong interpersonal skills - including the use of written, electronic, and oral communication with a customer service orientation
• Detail oriented; logical and efficient
• Ability to work in a team-oriented, collaborative environment
• Ability to perform on call duties (i.e. computer, on call schedule etc.)
• Proficiency in utilizing SQL statements on databases to diagnose issues Bonus:
  • Understanding of Powershell development; Required: Willingness to learn Powershell and develop as necessary
  • Understanding of SSIS or Pentaho ETL; Required: Willingness to learn SSIS/Pentaho and develop as necessary
  • Understanding of SSRS reporting troubleshooting and development Required:
    • Willingness to learn SSRS and develop as necessary Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Technology, Denver , Production Support Specialist, Professions , Englewood, Colorado