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Help Desk Analyst I

Company: Robert Half
Location: Englewood
Posted on: February 24, 2021

Job Description:

Description You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. We encourage you to apply to this Help Desk Analyst position, if you have strong problem-solving skills and a passion for making effective change within an organization. Located in Centennial, Colorado, the Help Desk Analyst opportunity is a long-term temporary-to-full-time role.Your responsibilities- Independently investigate and implement solutions to technical issues - Solve technical help tickets submitted via phone, email, and walk-ups- Provide IT support for operating systems, productivity software, and a variety of other applications used internally- Diagnose recurring technical issues and implement solutions to address the root of the problemsRobert Half offers qualified U.S. temporary professionals and their dependents access to various benefit options through The American Worker, including multiple Medical plans, Dental, Vision, Short-Term Disability, Life, Accidental Death and Dismemberment (AD& D) and Critical Illness & Accident coverage. Requirements - 2+ years of prior experience- Prior experience with IT support ticketing systems- Demonstrated knowledge of user administration and bug fixing in a client server environment- Firm grasp of basic networking concepts- Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity- Deep understanding of VPNs (virtual private networks)- Command of MS Windows 10- Mac OS experience desired- Adobe Flash experience preferred- Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.Questions? Call your local office at All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information. 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( ). - provided by Dice

Keywords: Robert Half, Denver , Help Desk Analyst I, Professions , Englewood, Colorado

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