Field Technician I (Field Academy) - Denver, CO
Company: Lumen
Location: Denver
Posted on: February 22, 2021
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Job Description:
About LumenLumen is guided by our belief that humanity is at its
best when technology advances the way we live and work. With
450,000 route fiber miles serving customers in more than 60
countries, we deliver the fastest, most secure global platform for
applications and data to help businesses, government and
communities deliver amazing experiences. Learn more about Lumens
network, edge cloud, security and communication and collaboration
solutions and our purpose to further human progress through
technology at news.lumen.com, LinkedIn: /lumentechnologies,
Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram:
@lumentechnologies and YouTube: /lumentechnologies.The RoleLumen is
seeking early-career or second-career self-starters who are
self-motivated with high technical aptitude and an interest in a
Field Technician role as part of our talents Field Operations and
Network Implementation team.You will participate in our Field Ops
Academy which is a robust 4-5-week training program to jump-start
and enable your success in this role. This rigorous program is
designed to develop tech-savvy individuals in the areas of network
operations, IP, and customer care where you will learn about our
technology, networks, products, processes, and customer service
best practices.Field Technician I is an entry level position within
the North America Operations organization. This position involves
basic level installation, decommissioning and troubleshooting
problems of network equipment and circuits. Responsible for
preventative and demand maintenance of the network, critical
infrastructure, materials management, and becomes familiar with the
company''s systems and applications. In some instances, may be
responsible for the outside plant network in a given geographic
boundary, including metro and long-haul fibers.The Main
ResponsibilitiesResponsible for asset management: processes
deliveries and replenishes consumables as well as coordinates
shipping and receiving of materials.Maintains tools, test sets, and
electronic equipment including, but not limited to: fiber optic
transmission equipment, lightwave multiplexing equipment, AC and DC
power equipment.Assists in installs, provisions, tests, and
maintains DS0 thru OC192 services. May install and test
transmission/switching equipment.Troubleshoots network equipment,
removes and replaces defective modules, tracks spares and ensures
repair.Monitors/locates route and assists in executing restoration
in the event of a service interruption, proactively responds to
potential problem areas in order to ensure integrity of the
network.Responsible for learning all of the systems and
applications required to perform the job function
adequately.Updates installation records, enters appropriate
detailed log information on trouble tickets for reference, and
provides reports to others on status updates and issues related to
assignments.Performs preventive/scheduled maintenance and
inspections on equipment and on the critical infrastructure
including, but not limited to: HVAC systems, high-voltage
electrical systems, DC Power PlantsWhat We Look For in a
CandidateHigh School Diploma or GED or up to 2 years of relevant
job experience including 1+ years network monitoring, installation,
or maintenance/repair.Entry-level technician with experience and/or
knowledge of at least one of the four major technician disciplines:
Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7),
TCP/IP (routers/higher-layer protocols), and Outside Plant (Fiber
locating, OTDR, Mass Fusion Splicing, etc.).Have knowledge of
locating fiber optic cable, right-of-way, and As-Builts.Must
maintain site security and cleanliness.Must have PC skills and be
well versed in Microsoft Windows and Office applications.Must
possess the ability to quickly learn corporate databases.On-call
24x7 on a rotational basis, on stand-by, call out, dispatch, and
overtime are required as dictated by the business.A valid drivers
licenseSit, climb, balance, stoop, kneel, crouch, and crawl; lift
50 lbs.; works in all weather conditionsPreferred Qualifications:2+
years of relevant job experienceAttention to detail with good
organizational capabilities.Ability to prioritize with good time
management skills.What to Expect NextThis job may require
successful completion of an online assessment. A brief description
of the assessments can be viewed on our website at
http://find.centurylink.jobs/testguides/Requisition #: 240451EEO
StatementWe are committed to providing equal employment
opportunities to all persons regardless of race, color, ancestry,
citizenship, national origin, religion, veteran status, disability,
genetic characteristic or information, age, gender, sexual
orientation, gender identity, marital status, family status,
pregnancy, or other legally protected status (collectively,
protected statuses). We do not tolerate unlawful discrimination in
any employment decisions, including recruiting, hiring,
compensation, promotion, benefits, discipline, termination, job
assignments or training.DisclaimerThe above job definition
information has been designed to indicate the general nature and
level of work performed by employees within this classification. It
is not designed to contain or be interpreted as a comprehensive
inventory of all duties, responsibilities, and qualifications
required of employees assigned to this job. Job duties and
responsibilities are subject to change based on changing business
needs and conditions.by Jobble
Keywords: Lumen, Denver , Field Technician I (Field Academy) - Denver, CO, Professions , Denver, Colorado
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