DenverRecruiter Since 2001
the smart solution for Denver jobs

Field Support Technician

Company: Growlink
Location: Denver
Posted on: February 22, 2021

Job Description:

Company Description: Growlink is a leading provider of data driven farm automation and networking systems for greenhouse and indoor vertical farming. Growlink builds tightly integrated hardware and software to power the future of farming. Agriculture technology, Agtech, is changing the way farmers work, using data, the Internet of Things, and Artificial Intelligence.--Our mission is to make these innovations easier and more accessible to create a future with greater opportunity and sustainability.--Growlink is focused on building an employee focused company that provides great products and services to our clients.--You can visit us at growlink.com.Job DescriptionA Field Technician and Support Engineer is an important role at Growlink.--Our Production, Installation and Client Success Teams work together to insure our clients are completely satisfied. The job includes traveling to customer sites to install our products in their greenhouses or indoor grow rooms and integrate them with existing systems. Required skills include low-voltage wiring, basic plumbing and wireless networking. We will train thoroughly on our hardware and software products. Field Technicians must be mobile device and computer savvy for programming and training customers on how to use our platform.Position involves a travel as well as office time for production support and technical support. Applicants must be available to travel throughout the US and Canada. (Passport is required.) Typical installs take one to three days.APPLICANTS SHOULD BE FAMILIAR WITH EITHER INDOOR AGRICULTURE/GREENHOUSES OR THE CANNABIS CULTIVATION INDUSTRY. They should be extremely organized, friendly with customers and motivated to work hard in a fast-paced environment. They must be willing to troubleshoot job site issues, problem solve on the fly, and remain calm under pressure. Our solutions are custom and every job has different challenges to overcome. They will be the public face of our company and must maintain a professional appearance and have a great attitude.The Support Engineer portion of the job derives naturally from the Field Technician skill set and is an integral part of our Client Success team.--When not in the field our technicians rotate through the Client Support queue to help resolve support tickets and client inquiries.--We are fanatical about supporting our clients and all employees play a role in providing support. Additionally, aesthetics are as important as functionality with our products. Our customers are proud to have our systems in their facilities and they must be cleanly and professionally installed. Wiring and plumbing should both work well and be pleasing to look at. (Please provide photos of wiring jobs you have performed.)Essential Duties and Responsibilities:-- Travel to clients' sites to install Growlink hardware and software -- Build relationships with client employees and contractors to provision our product-- Work quickly, efficiently and accurately to assure a successful installation-- Troubleshooting issues as they arise -- Professionalism in every activity-- Proactively communicate information across all internal and external partners.-- Update Growlink Systems (Hubspot, MS Teams, Knowledge Base) daily-- Answer client support calls, emails and tickets quickly and thoroughly-- Collaborate with Production, Install and Client Success teams Requirements:-- Proven experience installing agricultural and/or cannabis grow systems and technologies-- Track record of satisfied client engagements-- Experience working with MS Teams, Hubspot, Ladder Drawings, and CAD Drawings.-- Computer competency - MS Word, PowerPoint and Excel-- Strong communication, social intelligence and interpersonal skills.--Phone, Email, Text, Video. -- Self motivated and driven-- BA/BS degree or equivalent.--Mechanical Engineering, Electrical Engineering, Agricultural Engineering are pluses-- Travel 25-50%Job Type: Full-time

Keywords: Growlink, Denver , Field Support Technician, Professions , Denver, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL A Denver Truck Drivers - Home Daily
Description: Hiring Professional Drivers No Tanker Hauling Experience Required Driver Benefits
Company: Solar Transport Co.
Location: Littleton
Posted on: 03/3/2021

Scaffold E/D Carpenter
Description: Join Our Team Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to (more...)
Company: Sunbelt Rentals, Inc.
Location: Commerce City
Posted on: 03/3/2021

Get New Carpenter Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Littleton
Posted on: 03/3/2021


High Demand For Quality Plumbers - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Littleton
Posted on: 03/3/2021

CDL-A Owner Operator Truck Driver - LTL Linehaul
Description: CDL-A Owner Operator Truck Drivers: CHOOSE YOUR LOADS, ROUTES, AND HOME TIME When you partner with Roadrunner Freight, you choose your loads,
Company: Roadrunner Freight
Location: Littleton
Posted on: 03/3/2021

Operations Supervisor(Warehousing and Food Distribution)
Description: Job DetailsDescriptionWe are always looking for talented, hardworking people to join the E.A. Sween family. We are a family-oriented company that understands the significance of our employees and we are (more...)
Company: E. A. Sween Company
Location: Commerce City
Posted on: 03/3/2021

Installer
Description: Come join the growing team at All
Company: All Things Turf, LLC & U.S. Power Broom
Location: Parker
Posted on: 03/3/2021

TV Installer/Technician
Description: DISH supports 135 In-Home Services facilities that deliver service solutions to customers in every zip code, across the entire country. The IHS organization encompasses thousands of talented and dedicated (more...)
Company: DISH
Location: Commerce City
Posted on: 03/3/2021

Estes Express Lines, Inc.: Local Truck Driver - Class B
Description: As a leading LTL freight carrier who has been in business since 1931, Estes takes great pride in offering drivers, in-cab ergonomics and technology that focuses on driver comfort, increased efficiencies (more...)
Company: Estes Express Lines, Inc.
Location: Commerce City
Posted on: 03/3/2021

PRN Surgical Technician
Description: Description: Under the general supervision of the Director of Perioperative Services and the direct supervision of a Registered Nurse, the Scrub
Company: United Surgical Partners International
Location: Littleton
Posted on: 03/3/2021

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Denver RSS job feeds