Driver Manager - Transportation

Company: Ryder System
Location: Denver
Posted on: January 15, 2021

Job Description:

Current Employees:If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here at http://wd5.myworkday.com/ryder/d/task/1422$3.htmld to log in to Workday to apply using the internal application process. To learn how to apply for a position using the Career worklet, please review this quick reference guide .Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. at https://ryder.com/job-applicant-privacy-policyYou are the driving force behind our company.Start your career with Ryder today!SummaryThe Driver Manager internally titled, Customer Logistics Manager main responsibility will be to manage approximately 15 to 225 drivers to ensure customer transport needs are met.Manages and directs work of drivers to maximize productivity and provide safe, on time delivery to our valued customer base while balancing the driver's performance.Have the managerial courage to make intelligent daily operational decisions effecting the business.Responsible for managing customer delivery commitments which includes managing driver time off requests for vacations, personal time off, equipment maintenance issues and traffic delays.Manage and encourage driver optimum performance and satisfaction by proactively monitoring driver wait time at shippers and consignees, dwell time between loads, address driver complaints/grievances and take action on behalf of the driver as needed, including determining when additional pay is appropriate, approved and in process.Insure prompt payroll processing for drivers with proactive steps and communication with payroll department as needed.Insure prompt billing and accurate billing for all trips as needed.Compute daily checklist to ensure compliance with company goals (KPIs) and verification of all fundamental accomplishedManager driver files.Manage drivers are meeting DOT regulations and compliance.Building rapport, coach, and effectively motivate drivers based on their performance.Other duties may be assignedOccasional weekends will be required based on operation and or client needs.Essential FunctionsCustomer service satisfaction and expectation managementStaffing performance management and development of exempt and non-exempt employeesManage day-to-day planning and schedulingHealth and Safety ManagementState/Local/Federal regulations complianceAdditional ResponsibilitiesPerforms other duties as assigned.Skills and AbilitiesAbility to work within international functional teamsHigh level analytical ability where problems are unusual and difficultDemonstrated technical and professional skills in job-related areaAbility/willingness to travel to customer locations in support of GM Crisis EventsOff shift support in the event of critical customer network disruption or crisisMakes decisions in a a timely mannerStrong oral and written communications skillsAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Ability to work independently and as a member of a teamFlexibility to operate and self-driven to excel in a fast-paced environmentCapable of multi-tasking, highly organized, with excellent time management skillsDetail oriented with excellent follow-up practicesQualificationsAssociate's degree requiredBachelor's degree preferred Related fieldFive (5) years or more Logistics, Transportation, Warehouse or industry related field experience requiredFive (5) years or more Previous plant experience requiredFive (5) years or more Contingency planning and crisis management support experience requiredOne (1) year or more direct supervisory experience requiredFive (5) years or more 3PL experience requiredOne (1) year or more LLP (lead Logistics Provider) background required\#Indexempt\#fb\#li-postJob CategoryLogisticsRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. at https://ryder.com/job-applicant-privacy-policyRyder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America's largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.\#wd

Keywords: Ryder System, Denver , Driver Manager - Transportation, Professions , Denver, Colorado