DenverRecruiter Since 2001
the smart solution for Denver jobs

Customer Solutions Tech Support

Company: Mommy Jobs Online
Location: Evans
Posted on: August 17, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management system's varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLAMRITA on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Denver , Customer Solutions Tech Support, Other , Evans, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Underwriting Quality Assurance Compliance Specialist - ICAT
Description: Description Looking to work at ICAT who has been named one of the top Workplaces in Denver for the fifth time You've come to the right place ICAT is looking for a Internal Auditor and Compliance Specialist (more...)
Company: MARSH
Location: Broomfield
Posted on: 08/24/2019

Patient Account Lead - Commercial
Description: SunIRef:it Patient Account Lead - Commercial SCL Health 981 reviews Broomfield, CO 80038 Job Insights You. You bring your body, mind, heart and spirit to your work as a Patient Account Representative (more...)
Company: SCL Health
Location: Broomfield
Posted on: 08/24/2019

Electrical Engineer II - Robotics Payload Controls Responsible E with Security Clearance
Description: Who We Are: Ball Aerospace pioneers discoveries that enable our customers to perform beyond expectation and protect what matters most. We create innovative space solutions, enable more accurate weather (more...)
Company: Ball Aerospace
Location: Broomfield
Posted on: 08/24/2019


Virtual Assistant
Description: Our clients are busy, small business owners who hire us to handle their phone calls and treat their customers the way they would. Our job is to answer those phone calls, and do what we can to be helpful, (more...)
Company: Mommy Jobs Online
Location: Cheyenne
Posted on: 08/24/2019

Retail Support - Pricing Team Lead, Part Time: Flatiron Crossing
Description: Job Overview: The Pricing Team Lead is responsible for supervising a team of associates in accomplishing the price change activities for promotional and clearance events in the entire store. The (more...)
Company: Macy's
Location: Broomfield
Posted on: 08/24/2019

Brands Want To Pay You
Description: Brands Want
Company: Survey Voices
Location: Cheyenne
Posted on: 08/24/2019

CDL-A Local Company Truck Driver
Description: Your Miles Take You Farther On Local Runs With Hub Group At Hub Group, we believe in employing the best drivers on the road, and we do so by ensuring that our professional drivers feel supported
Company: Hub Group Trucking
Location: Broomfield
Posted on: 08/24/2019

92F Petroleum Supply Specialist
Description: Fuel is one of the most vital components of the Army National Guard. It's what keeps Soldiers pushing onward, and as a Petroleum Supply Specialist, you'll make sure they'll never run out. In this position, (more...)
Company: Army National Guard
Location: Cheyenne
Posted on: 08/24/2019

Drive with Lyft - Make extra money that you can rely on. No experience necessary.
Description: What is Lyft br Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to br be a Lyft driver is the perfect opportunity for you to set your own schedule (more...)
Company: Lyft
Location: Broomfield
Posted on: 08/24/2019

In Store Senior Banker - Broadlands Safeway
Description: At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we're one of the country's most respected, innovative and (more...)
Company: US Bank
Location: Broomfield
Posted on: 08/24/2019

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Denver RSS job feeds