DenverRecruiter Since 2001
the smart solution for Denver jobs

Customer Solutions Tech Support

Company: Mommy Jobs Online
Location: Denver
Posted on: July 15, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management system's varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLxxx on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Denver , Customer Solutions Tech Support, Other , Denver, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


IT Service Desk Supervisor
Description: This position is for Blue Federal Credit Union formerly Warren Federal Credit Union and Community Financial Credit Union . Our buildings, signage, and websites are still in the process of reflecting (more...)
Company: Blue Federal Credit Union
Location: Cheyenne
Posted on: 07/23/2019

Medical Transcriptionist - Multi-specialty
Description: Medical Transcriptionist - Multi-specialty Recent MT graduates are welcome to apply. This is an immediate fill for the right person to work remotely. We are located in Edmond, OK and we are seeking an (more...)
Company: Mommy Jobs Online
Location: Cheyenne
Posted on: 07/23/2019

Correctional Monitor 1 (118706)
Description: At CoreCivic we care for people CoreCivic is currently seeking a Monitor I, Community Corrections who has a passion for providing the highest quality care in a residential setting.Who We Are:CoreCivic (more...)
Company: CoreCivic
Location: Cheyenne
Posted on: 07/23/2019


Bilingual Healthcare Licensed Insurance Agent (Broomfield,CO)
Description: Empathetic Service oriented. Attentive. It's what connects us and we'd like to connect with you too We are looking for you to help us deliver exceptional customer experiences as a work from home Healthcare (more...)
Company: TTEC
Location: Broomfield
Posted on: 07/23/2019

Automotive Sales/Internet Sales Associate
Description: Who We Are br br Cowboy Dodge Chrysler Jeep Ram is locally-owned and family operated, serving the Cheyenne, Wyoming area for over 40 years. Not only do we have a commitment and passion for our customers, (more...)
Company: Cowboy Dodge Chrysler Jeep Ram
Location: Cheyenne
Posted on: 07/23/2019

Now Hiring: Wal Mart
Description: Easy Application
Company: Wal Mart.FindDreamJobs.com
Location: Vail
Posted on: 07/23/2019

Regional CDL A Independent Contractors Truck Drivers - Competitive Pay Per Load!.
Description: RMT Companies is now hiring Regional CDL A Independent Contractors Truck Drivers What We Offer:Competitive Percent Per Load Pay Home EVERY Week - Minimum 2 days Paid Bi-WeeklyDirect DepositNo Trailer (more...)
Company: RMT Companies
Location: Cheyenne
Posted on: 07/23/2019

Get New Landscaping Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Vail
Posted on: 07/23/2019

Warehouse Operator
Description: Shifts:Over-night, Early Morning, Day, Evening, Weekend--Location--Englewood, CO, Centennial, CO and Denver, COJob opportunities vary by location. We update postings daily with open positions.Salary--Up (more...)
Company: Amazon
Location: Broomfield
Posted on: 07/23/2019

Get New Landscaping Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Cheyenne
Posted on: 07/23/2019

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Denver RSS job feeds