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Learning Experience Designer

Company: HealthCare Partners
Location: Denver
Posted on: July 13, 2019

Job Description:

As a Learning Experience Designer on the Teammate Experience and Development team located in our downtown Denver, CO office, youll design and develop solutions for strategic, high-priority, teammate-related solutions. Projects will focus on all aspects of the teammate experience, from how we attract top talent to ensuring our teammates can deliver their best work and be the best version of themselves. We join our teammates in operations, process improvement, and program design to develop solutions that support learning, onboarding, performance management, advancement and leadership development. You are a highly-motivated self-starter who has a passion for people and is interested in helping meet the needs of our workforce so we can meet the needs of our business. Youll join a multidisciplinary team to create, manage, promote and curate multi-channel content that drives behavior change and delivers business results. As a Learning Experience Designer you will: - Approach every project with a human-centered, design thinking mindset - Blend marketing strategies, creative copywriting and instructional design to create actionable learning campaigns - Know how (and when) to design content thats pushed vs. pulled and write calls to action that lead to measurable behavior change - Use the Action Mapping process to create deliverables that emphasize action while minimizing cognitive load and seat time - Utilize a mix of multi-channel communication strategies that slipstream into our teammate workflows - Work with operations and business leaders to curate content thats personalized to role-based personas - Facilitate the creation of crowd-sourced content and create a marketing strategy that drives engagement - Manage and execute on every aspect of a project from concept to completion with speed and accuracy Youre a great fit for this role if you have: - 5+ year experience in design consultancy, communications or marketing - Proven contribution to marketing or learning campaigns that have been implemented in the real world - A portfolio showing relevant work samples that includes: long and short form brand and content writing samples; emails; online marketing; writing for websites, landing pages, blogs, and social media; writing for UI, customer service, and SEO - Expertise in human-centered design and/or design thinking - Proficiency in a relevant design discipline such as Systems, Business, Industrial, Graphic, or Interaction Youre an even better fit for this role if you: - Have expertise in the health care industry - Can write content that speaks authentically to the wide-variety of our teammate personas - Thrive in a culture of self-direction and ambiguity - Have experience in adult learning principles and change management - Explore innovative solutions while respecting stakeholder deadlines - Can strike a balance between teammate experience and our organizations ability to implement and scale - Have a bachelor's degree in a related field - Are aligned with DaVita Medical Groups mission and values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun

Keywords: HealthCare Partners, Denver , Learning Experience Designer, Other , Denver, Colorado

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