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CRM Specialist

Company: Global Channel Management, Inc.
Location: Arvada
Posted on: June 15, 2019

Job Description:

CRM Specialist needs 2+ years experience CRM Specialist requires: Knowledge or experience with a CRM Tool such as Siebel or SalesForce.com. Experience in a call center environment Microsoft Office " A potential candidate should be a strong user with the following tool Microsoft Excel " A candidate should be familiar with simple formulas such as SUM, COUNT, and VLOOKUP. familiar with using Excel spreadsheets to analyze lists of data. Microsoft Word " A candidate should be able to use Microsoft Word to draft How to documents for the end users, and should have strong writing skills. Microsoft Outlook " A candidate should be able to use Microsoft Outlook to manage and send emails CRM Specialist duties: Provides first tier application support forCRM applications by resolving technical issues through research and investigation responding back to appropriate parties via Phone, Chatter Email or other media. Performs application administration as required to include data uploads, record updates and various administrative tasks. Working with National Sales Process Manager, Project Managers and other Sales Process team members, participate in development of knowledge-base for help desk use through documentation of issues.

Keywords: Global Channel Management, Inc., Denver , CRM Specialist, Other , Arvada, Colorado

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