Company: Jefferson Center for Mental Health
Posted on: June 13, 2019
Residential Counselor OverviewUnder the direct supervision of the
Manager of Residential Programs and Services, in the Intensive
Services Network, the Residential Counselor will provide direct
care to the consumers in the program, communicate concerns of care
with treatment team, support clients treatment goal progress, and
will be responsible for the upkeep/maintenance of the
facility.Responsibilities Facilitate treatment and provide
structured living environment to residents. Supervise daily
routine, events, activities. Assist with Activities of Daily Living
as indicated for each consumer. Initiate and encourage family
participation in the treatment plan. Develop, in collaboration with
client and case manager, a weekly schedule of activities, and
monitor progress on treatment goals. Monitor passes, house
restrictions and consequences of individual client behavior, and
communicate decisions to peers and supervisors. Collaboration with
the case manager/therapist for service delivery. Monitor
medications and track MARs (medication Administration Records) to
ensure accurate delivery/documentation. Maintain residential charts
and update as necessary, according to Center and Dept. of Health
requirements. Order and maintain supplies as needed. Submit all
documentation per Center requirements and timelines. Participate in
supervision and team meetings. Maintain effective interpersonal
relationships with all consumers, teammates, supervisors and
community members. Respond to consumer needs in timely manner.
Cross-training with other Center residential programs for coverage
purposes. Assist clients in meal preparation, cleaning, laundry,
yard work, personal care duties, in an effort to support
development of independent living skills. Provide protective
oversight to ensure safety of clients and facility at all times.
Schedule/participate in safety/fire drills and document in log
book. Communicate all concerns in an appropriate/timely manner to
supervisor. Develop and maintain relationships with neighbors in
the residential community. Utilize de-escalation techniques when
client is in crisis, and intervene appropriately when necessary,
coordination with case managers, supervisors, Access/Emergency
department and community emergency responders when client requires
a higher level of care or hospitalization. Maintain facility
according to Dept. of Health guidelines for safety, documentation,
protective oversight and fire safety expectations.Other Duties
(Professional Growth/Development/Community/Relationships &
Productivity Performance Measures): Attend mandatory in-services,
compliance with individualized training plan as required. Attend
supervision at times and intervals agreed upon with supervisor.
Participate in supervision by coming prepared with an agenda.
Report high risk/problem cases, and utilize a problem solving
approach/utilize feedback. Use language and behavior to promote
dignity/respect with consumers, Center staff and external
customers. Continually strive for self-improvement and remain
motivated to learn new skills to benefit consumer and Center.
Submit 90% of all Progress-to-Date forms within 3 working days
(team specific) Complete 95% of all paperwork by the due date.
Ensure that fee collections meet the team goal as determined by
Network Director. Exhibit enthusiasm, courtesy, adaptability,
flexibility, and spirit of cooperation in the work environment.
Maintain effective interpersonal relations with consumers, peers,
subordinates, upper management, visitors and the general public.
Effectively respond to client/consumer needs and problems, initiate
and maintain positive interactions, timely response to phone calls,
pages, email, etc. Demonstrates cultural
competency/awareness/skills in working with diverse caseload and
utilizes Center resources/trainings as needed. Work cooperatively
with other community agencies, as appropriate, and in agreement
with supervisor. Volunteer to work on Center committees or
community projects Knowledge of trauma informed care and practices
or willingness to obtain training/education on this.Note: Employees
are held accountable for all duties of this job. This job
description is not intended to be an exhaustive list of all duties,
responsibilities, or qualifications associated with the
job.Qualifications Bachelor's Degree required, with one to two
years related experience and/or training. Bi-lingual preferred but
not required. Colorado Drivers License and Current Motor Vehicle
Report Required. Obtain QMAP (Qualified Medication Administration
Person) certificate within 30 days of hire.
Keywords: Jefferson Center for Mental Health, Denver , Residential Counselor, Other , Denver, Colorado
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