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Help Desk Support II

Company: Calance
Location: Golden
Posted on: February 15, 2019

Job Description:

Our client, a leading provider of computing, applications management, IT procurement, network, and telecommunications services to public organizations, is looking to hire Help Desk Support II.Key Responsibilities. Provides support to end users on a variety of issues. . Identifies, researches, and resolves technical problems. . Responds to telephone calls, email and personnel requests for technical support. . Documents, tracks, and monitors the problem to ensure a timely resolution. Requirements and Skills. May require an associate's degree in a related area and at least 3 years of experience in the field or in a related area. . Familiar with a variety of the field's concepts, practices, and procedures. . Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. . May lead and direct the work of Contractor staff. . A wide degree of creativity and latitude is expected.Who is Calance?Calance is a global IT company with operations in the United States, Canada and India. Over the years, Calance has grown organically and has acquired numerous successful IT Services firms along the way. As a result, the company today is a mix of diverse cultures, talents and expertise that collaborate globally to bring our best capabilities and thinking to clients. Calance also offers benefits which includes Medical, Dental, Vision care and 401K.Calance - the place to grow.

Recruiter: Adarsh Amin - provided by Dice Help Desk

Keywords: Calance, Denver , Help Desk Support II, Other , Golden, Colorado

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