the smart solution for Denver jobs

Casualty Claim Adjuster (Current & Future openings)

Company: American Family Insurance
Location: Denver
Posted on: January 15, 2019

Job Description:

At American Family Insurance, we're driven by our customers and employees. That's why we provide more than just a job - we provide opportunity. Whether you're already part of our team in search of a new challenge or new to our company and ready for what's next, you're in the right place. Every dream is a journey that starts with a single step. Start your journey right here. Join our team. Bring your dreams. Quick Stats: Job ID: R10795 Casualty Claim Adjuster (Current & Future openings) (Evergreen) (Open) Summary: The current Casualty Claim Adjuster or Associate Casualty Claim Adjuster positions are: Denver, CO We are also accepting applications for future openings as they arise. The Casualty Claim Adjuster primarily handles non-injury casualty claims of minor to moderate complexity that may include, but are not limited to, comparative fault, coverage investigation, and auto thefts. Continues to build a mastery of skills and insurance knowledge required of this position. Supports the division goal of ensuring industry-leading customer service and works with business partners to deliver seamless claim service. Responsibilities: Travel Requirements Must be willing to travel for Catastrophe duty if necessary. This position requires travel up to 10% of the time. Specialized Knowledge and Skills Requirements Demonstrated experience providing customer-driven solutions, support or service Basic knowledge and understanding of policies and endorsements related to casualty coverage. Basic knowledge and understanding of each phase of the casualty claim handling process. Demonstrated experience handling casualty claims of minor complexity (e.g., clear liability, basic coverage questions). Additional Job Information: Job Description: Primary Accountabilities Securing Factual Evidence and Investigation (40%) Recognizes and interprets primarily Auto, Homeowner, Specialty and Recreational policies. Reviews loss report and any prior action taken on the file to determine next steps. Recognizes the need for and obtains non-waiver as needed. Recognizes the need for and sends reservation of rights letters. Secures, preserves, and maintains all evidence necessary (official reports, photographs, measurements, etc.) to complete a thorough claim investigation and determine the proper course of action. Secure statements and communicates with all parties as needed to obtain information in order to determine proximate cause of loss. Identifies, investigates, and evaluates subrogation and contribution opportunities. Consults with appropriate personnel on more complex issues. Analyzing and Evaluating Factual Evidence (15%) Analyzes and evaluates factual information to formulate an opinion on liability claim losses that do not involve bodily injury, including loss of use and related expenses. Escalates cases that involve injury and/or current or prior medical history/problems. Identifies state-specific differences in policies and contract coverages and applies to all parties for assigned losses. Reviews state-specific legislation and legal precedent based on prior legal cases for assigned geographic area and seeks assistance as needed. Interprets claim history coverages. Selects proper loss codes based on policy type. Recognizes economical, legal, and practical consequences of decisions. Utilizes company claim bulletins, manuals and best practices. Demonstrates knowledge of underwriting guidelines, evaluates risks and makes recommendations to the Underwriting Department as needed. Recognizes potentially fraudulent claims, utilizes SIU and other sources as needed, and consults with management. File Management (15%) Manages individual claim inventory and collaborates with peers to achieve unit and branch results. Utilizes the electronic integrated claim system and other technologies to complete and document actions throughout the life of the file. Contributes to the team environment by assisting with claims from other adjusters` inventories in their absence. Works with customers, responds to inquiries, makes appropriate decisions, and closes file as appropriate. Negotiation, Settlement (15%) Negotiates and settles claims in accordance with divisional expectations. Handles claim negotiations by providing a clear explanation of the coverage and/or liability decision to the customer, answering all questions and processing the claim payment. Recognizes, controls and resolves disputes. Utilizes arbitration, appraisal and alternate dispute resolution as needed. Reviews available data to determine extent of coverage or non-coverage and communicates results to appropriate parties. Business Partner Relationships (5%) Establishes rapport with business partners (agency, personal lines, legal, etc.) and builds ongoing relationships by including stakeholders in the claim handling process as appropriate. Partners with others to provide seamless customer service. Facilitates communication between customers, agents, vendors, third party administrators and other employees. Provides agents with important claim related information; provides all parties with claim process and status as appropriate; answers questions or redirects to other areas. Explains and discusses any circumstances that may affect customer service with agency, vendors, third party administrators or other claim personnel. Includes others in problem resolution as appropriate. Stay connected: Join our Talent Community LI:CP1

Keywords: American Family Insurance, Denver , Casualty Claim Adjuster (Current & Future openings), Other , Denver, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Other Jobs

Proofreader - Work From Home
Description: What We Do We are experts in the emerging field of customer experience measurement and improvement. Our solutions help brands make sure they are consistently delighting their customers at all touch-points, (more...)
Company: Mommy Jobs Online
Location: Arvada
Posted on: 01/24/2019

Work from Home
Description: Solid company since 1992 is seeking individuals with a desire to help others join our growing team
Company: Rivera Career Division
Location: Arvada
Posted on: 01/24/2019

Real Estate - Licensed Associate Needed
Description: Are you tired of your dead end job and ready to build a career in real estate If so, you have to join Keller Williams Realty. KW is growing faster than any other real estate brokerage in the industry (more...)
Company: Keller Williams Realty
Location: Fort Collins
Posted on: 01/24/2019

Real Estate Associate - License Required
Description: Whether you are a newly licensed real estate agent or a seasoned professional with another company, you have to check out Keller Williams Helping agents create a life by design is our only job. KW is (more...)
Company: Keller Williams Realty
Location: Denver
Posted on: 01/24/2019

Field Auto Appraiser
Description: The Field Auto Appraiser is responsible for inspecting and estimating auto damage for 1 st and 3 rd parties, negotiating with body shops for an agreed price, managing repair and/or handling total losses (more...)
Company: Denver, Colorado
Location: Denver
Posted on: 01/24/2019

3/13/18...HIRING EVENT...10:00AM - 2:00PM...INTERVIEWS ON THE SPOT!!!
Description: HIRING EVENT 2/27/2018 FROM 10:00AM - 2:00PM 7200 E. DRY CREEK ROAD, UNIT G-208 CENTENNIAL, CO 80112 WANTED...Caregivers Who Care.... Caregivers Make A Difference Every
Company: Griswold Home Care
Location: Englewood
Posted on: 01/24/2019

Part-Time Delivery - Uber Eats
Description: Delivering with Uber is an easy way to earn money in your spare time. You sign up, deliver whenever it works for you, and get paid every week. br br Why deliver with Uber br br ul br li (more...)
Company: Uber Eats
Location: Parker
Posted on: 01/24/2019

5/2/17...HIRING EVENT...10:00AM - 2:00PM...INTERVIEWS ON THE SPOT!!! (
Description: HIRING EVENT 5/2/2017 FROM 10:00AM - 2:00PM 7200 E. DRY CREEK ROAD, UNIT G-208 CENTENNIAL, CO 80112 WANTED...Caregivers Who Care.... Caregivers Make A Difference Every
Company: Griswold Home Care
Location: Littleton
Posted on: 01/24/2019

Pet Stylist- Part-Time (Dog Groomer)
Description: Healthier pets. Happier people. Better world. Our vision might sound lofty, but we believe it's attainable when we obsess about providing complete care for our amazing pets. Our approach goes far beyond (more...)
Company: Petco
Location: Castle Rock
Posted on: 01/24/2019

Part Time Event Specialist
Description: Part Time Event Specialist Are you outgoing and enjoy interacting with people If promoting brand awareness through product demonstration sounds appealing, then our Part Time Job is the right fit for (more...)
Company: Advantage Solutions
Location: Erie
Posted on: 01/24/2019

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Denver RSS job feeds