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Frontline Associate (Evenings: 4pm to 10pm/Occasional Saturdays)

Company: LeaderQuest
Location: Englewood
Posted on: December 6, 2018

Job Description:

Job DescriptionJob Summary:This is a Client Services position that will be compensated with an hourly wage of $12 per hour, it is a 30-35 hour position, and will require the individual to work a schedule that primarily consists of shifts for Monday-Friday evenings, and some Saturday day shifts. This customer service oriented individual will be responsible for handling night support to our IT students in a career school environment. Eligible For benefits including earned PTO, 401K, medical/dental/vision, and education (1 LeaderQuest class per year).About LeaderQuest:At LeaderQuest, we are creating a community of individuals empowered to pursue careers they love, by offering training and certification programs on the most relevant and in-demand Cybersecurity skills of the foreseeable future. Our mission is to empower career changes, military veterans, and IT Pros with critical, job-ready Information Security skills, and assist them in securing thriving careers as entry level or advanced practitioners and managers. Our training programs span a wide range of Cybersecurity disciplines that help everyone from the rookie looking to start their Cybersecurity career all the way to the seasoned IT Pro looking to advance their skills. Our training programs take weeks rather than months or years and, in most cases, cost a fraction of the tuition that other institutions charge.Primary Responsibilities:

  • Greet students with outstanding customer service
  • Responding to student, and instructor issues that come up in class
  • Make coffee and set out food for students in classes
  • Ensure reception area and classrooms are clean
  • Perform data entry, filing and clerical duties
  • Handle delegated tasks at a moment’s notice
  • Perform back office administration/clerical duties
  • Proctoring exams (no experience necessary)
  • Student support and trackingEducation:High school diploma or equivalentSkills & Experience:
    • Strong customer service skills are a must to ensure outstanding end-to-end client experience.
    • Good decision making skills and ability to work well under stress and deadlines in a fast paced environment.
    • Organizational skills with ability to plan, manage, and execute day-to-day office operations.
    • Strong verbal and written (email) communication skills, and the ability to effectively communicate with all levels of organization.
    • Computer and technologically savvy with the ability to manage basic IT support.*Must pass background and drug test

      Keywords: LeaderQuest, Denver , Frontline Associate (Evenings: 4pm to 10pm/Occasional Saturdays), Other , Englewood, Colorado

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