DenverRecruiter
the smart solution for Denver jobs

Work At Home Bilingual Customer Retention Expert (English/Spanish)

Company: Mommy Jobs Online
Location: Lyons
Posted on: November 9, 2018

Job Description:

This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly! Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLMayraV when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Denver , Work At Home Bilingual Customer Retention Expert (English/Spanish), Other , Lyons, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


91E Machinist
Description: When a Soldier needs a part made or repaired right away, they look to Machinists for assistance. Army National Guard Machinists utilize their knowledge, skills, and expertise to repair broken parts, modify (more...)
Company: Army National Guard
Location: Longmont
Posted on: 11/16/2018

42A Human Resources Specialist
Description: When a Soldier has a question about benefits, policy, or needs help with a sensitive issue, the Army National Guard--------s Human Resources Specialist is the primary go-to person. As an HR Specialist, (more...)
Company: Army National Guard
Location: Watkins
Posted on: 11/16/2018

25P Microwave Systems Operator/Maintainer
Description: The call to action can--------t be answered if the equipment doesn--------t function properly, and that--------s where the communications maintenance team comes in. As a Microwave Systems Operator/Maintainer (more...)
Company: Army National Guard
Location: Watkins
Posted on: 11/16/2018


WEALTH ASSOCIATE
Description: The Financial Advisor Associate Program The beginning of a rewarding career Begin a rewarding career as a Financial Advisor at Trilogy Financial. Trilogy's Wealth Advisors Group WAG program offers new (more...)
Company: Trilogy Financial
Location: Denver
Posted on: 11/16/2018

Macy's Seasonal - Asset Protection Security Guard, Part Time: Southwest Plaza
Description: Job Overview: The Seasonal Asset Protection Security Guard's primary responsibility is to work as part of a team and maintain a strong focus on customer service to meet department and store objectives (more...)
Company: Macy's
Location: Littleton
Posted on: 11/16/2018

42A Human Resources Specialist
Description: When a Soldier has a question about benefits, policy, or needs help with a sensitive issue, the Army National Guard--------s Human Resources Specialist is the primary go-to person. As an HR Specialist, (more...)
Company: Army National Guard
Location: Denver
Posted on: 11/16/2018

Macy's Seasonal - Asset Protection Security Guard, Part Time: Cherry Creek
Description: Job Overview: The Seasonal Asset Protection Security Guard's primary responsibility is to work as part of a team and maintain a strong focus on customer service to meet department and store objectives (more...)
Company: Macy's
Location: Denver
Posted on: 11/16/2018

13M Multiple Launch Rocket System Crewmember
Description: As a Multiple Launch Rocket System MLRS Crewmember, you play a vital role in maintaining the rocket's red glare. The MLRS is a highly specialized system, using different pieces of equipment, and is (more...)
Company: Army National Guard
Location: Longmont
Posted on: 11/16/2018

Cyber Systems O&M Engineer with Security Clearance
Description: ManTech is seeking a motivated, career and customer oriented Cyber Systems O M Engineer to join our team in the Denver, CO area to provide unparalleled support to our customer and to begin an exciting (more...)
Company: ManTech International Corporation
Location: Denver
Posted on: 11/16/2018

Uber Eats Part-Time Delivery
Description: Delivering with Uber is an easy way to earn money in your spare time. You sign up, deliver whenever it works for you, and get paid every week. br br Why deliver with Uber br br ul br li (more...)
Company: UberEATS
Location: Fort Collins
Posted on: 11/16/2018

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Denver RSS job feeds