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Bankruptcy Support Associate

Location: Denver
Posted on: September 26, 2017

Job Description:

Business Summary: At Specialized Loan Servicing (SLS), we are an industry leader in mortgage servicing solutions for the financial services and investment banking industries. As part of Computershare - the world's largest stock transfer agent-we have grown rapidly in Colorado and Arizona to meet the evolving needs of our clients. Job Summary: Responsible for monitoring the performance of a portfolio of loans in various stages of bankruptcy to ensure adherence to established BK timelines, including but not limited to, POC filing, MFR's, plan objections, confirmations, cash posting, closings, and various exception reports. Monitor bankruptcy timelines in accordance with Freddie Mac and Fannie Mae guidelines. Position Responsibilities & Essential Functions: -- Monitor vendor performance by analyzing performance reports against established SLS timelines. -- Associates will also schedule and attend regular conference calls with vendors. -- Maintain and manage internal and vendor reports including generation, delivery, and follow up of reports using Excel, ftp, or email. -- Escalated vendor issues will be communicated via telephone and/or emails. -- Associate will resolve or escalate internally as needed. -- Regular, consistent, and predictable attendance is an essential function of this job. -- Other duties or tasks as assigned by management. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Skills: -- Intermediate skills in Microsoft Office, Word, and Excel. -- Strong familiarity with mortgage servicing, foreclosure, bankruptcy, and other default related functions. -- Strong problem solving ability, data collection and analysis. -- Demonstrated accuracy and thoroughness in performing daily processing. -- Strong analytical skills. Experience and Education: -- 3 years of experience in default mortgage servicing related processing. -- 3 years of bankruptcy experience preferred. -- 1 years of vendor management preferred. -- High School Diploma or equivalent. Language Ability: Ability to read/comprehend simple instructions, short correspondence, and memos; write simple correspondence; effectively present information in one-on-one/small group situations to customers, clients, and other employees of the organization Mathematical Ability: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the environment is moderate. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -- Must occasionally lift and/or move up to 10 pounds. Frequently required to use hands and fingers to type and handle. Occasional reaching with hands and arms. Specific vision abilities required include close vision and ability to adjust focus. Computershare is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required by business needs and communicated by their supervisor.

    Keywords: , Denver, Bankruptcy Support Associate, Other, Denver, Colorado

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