Educator - Shops at Northfield
Company: Disability Solutions
Location: Denver
Posted on: September 28, 2024
Job Description:
Description & RequirementsWho We Are: lululemon is an innovative
performance apparel company for yoga, running, training, and other
athletic pursuits. Setting the bar in technical fabrics and
functional design, we create transformational products and
experiences that support people in moving, growing, connecting, and
being well. We owe our success to our innovative product, emphasis
on stores, commitment to our people, and the incredible connections
we make in every community we're in. As a company, we focus on
creating positive change to build a healthier, thriving future. In
particular, that includes creating an equitable, inclusive and
growth-focused environment for our people.Job Summary: The Educator
role is the foundation of our success as an organization. Educators
are experts in creating world-class customer service, or guest
experience, in our retail stores. They are responsible for engaging
and connecting with our guests, sharing top-quality product
education, and speaking authentically about our community and
culture. Key Responsibilities of the Job Guest (i.e., Customer)
Experience
- Interact with guests to ensure a great guest experience in a
manner that values guests' time.
- Assess guests' needs to provide customized, effective purchase
and return solutions and support.
- Provide technical product education by articulating the value
and benefit of the product.
- Facilitate a seamless end-to-end guest experience by conducting
accurate and timely guest transactions and executing
market-relevant omnichannel programs (e.g., buy online/pickup in
store, phone sales, and ship from store options) according to
company standards.
- Move dynamically on the floor to continuously engage with
guests and attend to guest or store needs.
- Receive guest feedback and partner with store leadership to
take appropriate action and "make it right" for guests. Working
with Others
- Contribute to a respectful and inclusive team environment by
welcoming and celebrating differences to ensure a supportive and
engaging experience for all team members and guests.
- Establish supportive and productive relationships with all team
members.
- Collaborate with team members to ensure optimal guest
experience and support store operations. Operations
- Perform product presentation tasks (e.g., put items back in
place, restock or add depleted items to the floor from inventory,
destock or relocate items) according to company standards.
- Use in-store technology to support store operations and provide
positive guest experiences.
- Perform cleaning tasks as needed throughout the shift to
maintain the luxury environment of the store.
- Understand and adhere to people safety policies and procedures
to maintain a safe work environment.
- Perform work in accordance with applicable policies,
procedures, and laws or regulations. Key Skills & Core Values You
Bring
- Inclusion & Diversity: Creates/supports an inclusive
environment that values/celebrates differences
- Integrity/Honesty: Behaves in an honest, fair, and ethical
manner
- Guest Experience: Enjoys working and connecting with,
understanding, and helping guests
- Personal Responsibility: Accepts responsibility/accountability
for actions; is dependable
- Self-Awareness: Is aware of how words or actions may be
perceived by or affect others
- Collaboration and Teamwork: Works productively with others to
achieve goals; seeks diverse perspectives
- Enthusiasm: Is enthusiastic about one's own work; looks for
ways to make work fun and engaging Job RequirementsEligibility
- Must be legally authorized to work in the country in which the
store is located
- Must be 18 years of age or older
- Must have proof of the Right to Work and evidence relating to
associated local legislative requirements (EMEA only)
- Must have the ability to travel to assigned store with own
transportation methods Availability
- Willing to work a flexible schedule including evenings,
weekends, and holidays Other Willingness Requirements
- Willing to work in an environment with bright lights and loud
music
- Willing to move through a store for most of a shift to help
guests and accomplish work
- Willing to move boxes weighing up to 30 lbs (13.6 kg)
- Willing to work as part of a team and also complete some work
independently Job Assets (i.e., nice to have; not required)
- Education: High school diploma, GED, or equivalent In keeping
with our mission, please connect with us at
accommodations@lululemon.com if you have questions about how your
unique abilities may translate to the requirements for this role,
with or without a reasonable accommodation. In your email, please
include the position title, the location of the position and the
nature of your question or request.Compensation & Benefits
PackageOur educator base pay ranges from $18.55- $21.35/hour with a
target bonus of an additional $3 per hour, bringing our total
target compensation range between $21.55- $24.35/ hour, depending
on location and level of experience. Our pay-for-performance bonus
philosophy supports our employees by recognizing exceptional
individual and team performance.At lululemon, our care and
investment in our employees does not stop at compensation.
Investing in our people is a top priority. We believe that when
life works, work works. With extended health and mental health
plans, paid time off, savings plans, generous employee discounts,
fitness & yoga classes, parenthood top up and more, our benefits
support our values and recognize our teams for their performance
and dedication. Additionally, our personal and professional
development programs include people networks, parenthood support
programs, mentorships, and leadership series programming to help
employees grow their career. Note: Availability of the benefits and
perks may be subject to your location & employment type and may
have certain eligibility requirements. The Company reserves the
right to alter these benefits and perks in whole or in part at any
time without advance notice.
Keywords: Disability Solutions, Denver , Educator - Shops at Northfield, Other , Denver, Colorado
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