NP Licensed in CO or WA - Telephonic After Hours - Part Time - Remote
Company: Optum
Location: Denver
Posted on: September 27, 2024
Job Description:
Job Description$10,000 - 30,000 Sign On Bonus For External
CandidatesOptum Home & Community Care, part of the UnitedHealth
Group family of businesses, is creating something new in health
care. We are uniting industry-leading solutions to build an
integrated care model that holistically addresses an individual's
physical, mental and social needs – helping patients access and
navigate care anytime and anywhere. As a team member of our Senior
Community Care (SCC) product, we work with a team to provide care
to patients at home in a nursing home, assisted living for senior
housing. This life-changing work adds a layer of support to improve
access to care. We're connecting care to create a seamless health
journey for patients across care settings. Join us to start Caring.
Connecting. Growing together. The Home and Community Care (HCC)
program is a longitudinal, integrated care delivery program. The
HCC National On Call advanced practice clinician (APC) is
responsible for providing telephonic care and direction to members
and facility staff during various evening, overnight, weekend, and
holiday hours. This role is responsible for the delivery of medical
care services to a pre-designated group of enrollees in Colorado,
Arizona, Washington, Oregon, Texas and Oklahoma In this home-based
role you will provide afterhours virtual (primarily telephonic)
care for aging residents in various settings. This excellent
opportunity affords an autonomous role bringing enormous
satisfaction in the care and comfort of our aging population. In
this role you will have the ability to achieve work life balance.
Optum is transforming care delivery with innovative and personal
care. As one of the largest employers of APCs, Optum offers
unparalleled career development opportunities. Scheduling:This is a
Part Time (20 hours per week), work from home position requiring
various shift coverage with a mix of weeknights, weekend, and
holiday coverage. While shift times can vary, we provide coverage
to members on weeknights from 5pm- 8am local time, continuous
coverage from Friday at 5pm to Monday at 8am. Holiday coverage is
also provided beginning at 5pm of the end of the last business day
to 8am of the resumption of business hours.
- Flexibility and the ability to adapt are a must as you will
cross cover multiple markets and teams
- Availability and Coverage expectations for this role
- Weeknight shifts between 5pm and 8am
- Every other weekend coverage for 10-12-hour shifts covering
both day and night shifts
- Expectations that you are working and/or have approved PTO for
52 weekend shifts/year. Each FT/PT employee is eligible to have off
up to 6 weekend shifts a year for PTO
- Unapproved time away/Unpaid Time Off will result in need to add
additional shift(s) to your schedule
- Overnight and holidays are required for all APCs
- Holiday scheduling is completed at the beginning of the year
for advanced planning If you are located in Colorado or Washington,
you will have the flexibility to work remotely* as you take on some
tough challenges.Primary Responsibilities:
- Available on provided telephonic platform, both taking and
placing calls to coordinate care for members between facilities,
hospitals, and Optum field colleagues
- Utilize EMR proficiently to provide acute care to members
during overnight and weekend/ holiday hours
- Primary Care Delivery
- Deliver cost-effective, quality care to members
- Manage both medical and behavioral, chronic, and acute
conditions effectively, and in collaboration with a physician or
specialty provider
- Perform comprehensive assessments and document findings in a
concise/comprehensive manner that is compliant with documentation
requirements and Center for Medicare and Medicaid Services (CMS)
regulations
- Responsible for ensuring encounter is documented appropriately
to support the diagnosis at that visit
- The APC is responsible for ensuring that all quality elements
are addressed and documented
- Utilizes practice guidelines and protocols established by
HCC
- Must attend and complete all mandatory educational training
requirements
- Care Coordination
- Coordinate care as members transition through different levels
of care and care settings
- Monitor the needs of members and families while facilitating
any adjustments to the plan of care as situations and conditions
change
- Review orders and interventions for appropriateness and
response to treatment to identify most effective plan of care that
aligns with the member's needs and wishes
- Evaluate plan of care for cost effectiveness while meeting the
needs of members, families, and providers to decreases high costs,
poor outcomes and unnecessary hospitalizations
- Program Enhancement Expected Behaviors
- Regular and effective communication with internal and external
parties including physicians, members, key decision-makers, nursing
facilities, HCC staff and other provider groups
- Ability to meet shift scheduling requirements, and attendance
expectations
- Exhibit original thinking and creativity in the development of
new and improved methods and approaches to concerns/issues
- Function independently and responsibly with minimal need for
supervision
- Demonstrate initiative in achieving individual, team, and
organizational goals and objectives
- Participate in HCC quality initiatives
- Availability to check Optum email intermittently for required
trainings, communications, and monthly scheduling You'll be
rewarded and recognized for your performance in an environment that
will challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in.Required Qualifications:
- NP: Graduate of an accredited Master of Science Nursing or
Doctor of Nursing Practice program
- Active and unrestricted license in the state which you reside,
and ability to obtain in other required locations
- Active Nurse Practitioner certification through a national
board:
- NP: Board certified through the American Academy of Nurse
Practitioners or the American Nurses Credentialing Center, with
certification in one of the following:
- Family Nurse Practitioner
- Adult Nurse Practitioner
- Gerontology Nurse Practitioner
- Adult-Gerontology Acute Care Nurse Practitioner
- Current, active DEA licensure/prescriptive authority or ability
to obtain post-hire, per state regulations (unless prohibited in
state of practice)
- Ability to gain a collaborative practice agreement, if
applicable in the states you are working
- 3+ year of clinical experience as an APC
- Ability to work scheduled shifts in accordance with scheduling
policies
- Proficient computer skills including the ability to document
medical information with written and electronic medical
records
- Proven understanding of Geriatrics, Chronic Illness, and acute
disease management Preferred Qualifications:
- Experience in meeting the medical needs of patients with
complex behavioral, social and/or functional needs
- Experience working in a nursing home, or with seniors in an
acute care facility
- Understanding of advanced illness and end of life
discussions
- Proven ability to develop and maintain positive customer
relationships
- Proven adaptability to change *All employees working remotely
will be required to adhere to UnitedHealth Group's Telecommuter
PolicyColorado or Washington Residents Only: The salary range for
this role is $88,000 to $173,200 annually. Pay is based on several
factors including but not limited to local labor markets,
education, work experience, certifications, etc. UnitedHealth Group
complies with all minimum wage laws as applicable. In addition to
your salary, UnitedHealth Group offers benefits such as, a
comprehensive benefits package, incentive and recognition programs,
equity stock purchase and 401k contribution (all benefits are
subject to eligibility requirements). No matter where or when you
begin a career with UnitedHealth Group, you'll find a far-reaching
choice of benefits and incentives. Application Deadline: This will
be posted for a minimum of 2 business days or until a sufficient
candidate pool has been collected. Job posting may come down early
due to volume of applicants. At UnitedHealth Group, our mission is
to help people live healthier lives and make the health system work
better for everyone. We believe everyone–of every race, gender,
sexuality, age, location and income–deserves the opportunity to
live their healthiest life. Today, however, there are still far too
many barriers to good health which are disproportionately
experienced by people of color, historically marginalized groups
and those with lower incomes. We are committed to mitigating our
impact on the environment and enabling and delivering equitable
care that addresses health disparities and improves health outcomes
— an enterprise priority reflected in our mission.Diversity creates
a healthier atmosphere: OptumCare is an Equal Employment
Opportunity/Affirmative Action employers and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected
veteran status, disability status, sexual orientation, gender
identity or expression, marital status, genetic information, or any
other characteristic protected by law. OptumCare is a drug-free
workplace. Candidates are required to pass a drug test before
beginning employment.
Keywords: Optum, Denver , NP Licensed in CO or WA - Telephonic After Hours - Part Time - Remote, Other , Denver, Colorado
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