MS Exchange SME
Company: Leidos
Location: Denver
Posted on: November 20, 2023
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Job Description:
Description Leidos is seeking a Exchange System Administrator to
support a large enterprise IT contract for the DOD. This role
requires an individual with subject matter expertise administering
Exchange and email retention systems within a physical and virtual
server environment. Duties include examining incidents and problems
and suggesting and implementing appropriate corrective action to
initiate a repair or return to service. These include maintaining
systems for email journaling, archiving, and eDiscovery on local
and cloud platforms. This role analyzes recurring problems and
initiates solutions for preventing reoccurrence and analyzes
existing infrastructure for tuning/performance enhancements. The
individual will provide systems and software operations and
maintenance support in a large, multi-enclave enterprise
environment. This individual will work in a team environment to
ensure mission needs are met and ensure functionality of
capabilities of customers. Individuals in this role may be required
to perform technical software configuration, rebooting, and other
remedial actions on servers.Primary Responsibilities:---
Individuals in this role may be required to remotely log into
servers in order to perform technical software configuration,
rebooting, and other remedial actions.--- Provide implementation,
troubleshooting, maintenance, and monitoring support for physical
and virtual servers. Rapidly distinguish isolated user problems
from enterprise-wide application and system problems.---
Collaborate with peers and other service lanes to perform network
latency analysis to address slow connections and user experience
issues.--- Lead effort to collect data, conduct analysis, develop,
and implement solutions associated with incident tickets and
requirements.--- Establish and maintain comprehensive availability
and capacity management solution using lessons learned and best
business practices--- Provide follow-up reports (technical
findings, feedback, resolution steps taken) for root cause
analysis, operational assessment and process improvement
initiatives.--- Support customer requirements in a 24/7/365
environment and be able to provide on-call support during outages
occurring after hours.--- Update operations and monitoring
documentation for 24/7/365 Operations Watch personnel.---
Supporting issues related to group mailboxes and distribution lists
to include designating an end-user(s) as the group mailbox
owner.--- Managing and operating email routing devices and services
(like McAfee, Proofpoint and Edge devices).--- Perform day-to-day
management and administration for Exchange Online system within an
Office 365 hybrid/cloud environment.--- Manage, maintain, and
troubleshoot email retentions systems utilizing Veritas Enterprise
Vault.--- Managing roles and services, user permissions, email
queues, and dynamic distribution groups.--- Implementation of
Exchange PowerShell to fulfill automation tasksSecurity
Clearance:--- Due to the nature of the government contracts we
support, US Citizenship is required.--- TS/SCI with a Poly is
required for this position or TS/SCI and willingness to obtain a
Poly.Basic Qualifications;--- Experience with interacting with
service lanes to handle service inquiries and problems.---
Extensive experience working as a Tier 2 system administrator:
familiar with using exchange/vault tools.--- Extensive experience
with Office 365 and Microsoft Exchange 2016--- Extensive knowledge
of Enterprise Vault solutions to reduce active server storage
requirements--- Extensive Experience with Scripting/Automation
through Exchange PowerShell or other scripting languages---
Experience troubleshooting issues in a growing environment.--- Time
management skills with the ability to work within an IT Service
Management/ticketing system (ServiceNow) independently--- Strong
oral and written communications skills.--- Strong leadership and
mentoring skills to guide and improve team skill composition.---
Track record of working effectively within a team, and support to
peers toward improved processes and results.--- Ability to triage
and properly classify incidents and prioritize work efforts
accordingly--- Extensive experience with planning, deploying, and
documenting patch and configuration updates--- Extensive Knowledge
of Disaster Recovery for High Availability for a Large
Environment--- Extensive Experience with log reviews, incident
analysis, and identification of issue trends--- Experience with
server patch management methodologies utilizing SCCM--- Must, at a
minimum, meet DoD 8570.11- IAT Level II certification requirements
(currently Security+ CE, CCNA-Security, GSEC, or
SSCP).Education:--- Bachelor's Degree with 8+ years (4 years of
additional experience may be substituted in lieu of a bachelor's
degree) or a Master's Degree with 6+ years of prior relevant
experience. Pay Range: Pay Range $84,500.00 - $152,750.00 The
Leidos pay range for this job level is a general guideline only and
not a guarantee of compensation or salary. Additional factors
considered in extending an offer include (but are not limited to)
responsibilities of the job, education, experience, knowledge,
skills, and abilities, as well as internal equity, alignment with
market data, applicable bargaining agreement (if any), or other
law.
Keywords: Leidos, Denver , MS Exchange SME, Other , Denver, Colorado
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