Ops Center Operator Security
Company: Securitas Inc.
Posted on: September 17, 2023
Ops Center Operator Security - Full Time
Location: Denver, CO
Performs intermediate para-professional level duties in the
Security Operations Center (SOC) by receiving, processing, and
responding to emergency and non-emergency calls through various
communication channels, such as telephone, text, and other means,
as assigned by the Chief Security Officer (CSO) or designee.
Responsibilities include handling a significant volume of phone
calls, both incoming and outgoing, in support of multiple
city-owned facilities. This involves logging post checks,
urgent/exigent/emergency activities on daily activity summary logs.
The SOC technician receives and supports various calls or incidents
related to security, and based on their education, which includes a
formal course and on-the-job training, they are empowered to decide
when to escalate specific responses to security supervisors or
first responders or Facility Management after-hours teams.
An essential aspect of the job involves actively monitoring
closed-circuit television (CCTV) views in real-time, performing
hourly virtual patrols of the CCTV system. This enables them to
identify and address any urgent or emergency issues requiring
Security Operations Center support, which is logged with relevant
information regarding the building and camera view.
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What We Offer:
- Medical, Dental, Vision, Life, AD&D, & Disability
Insurance, Plus 401K Options
- Paid Time Off
- Paid Weekly
- Referral Program
- Telemedicine - Virtual Medical Care
- Discounts On Childcare, Vehicles, Electronics, Cell Phone
Plans, Travel & More!
- Free Uniforms & Paid Training
- Doggy & Kitty Daycare Discounts
- Employee Assistance Program & So Much More!
- 18 years of age or older
- High School Diploma or GED Required
- Standard computer / technology skills needed
- Must be able to provide first class customer service to our
clients and their guests
- Must be responsible, accountable, objective, and have a strong
- Must have a strong grasp of appropriate and professional verbal
/ written communication
- Must be comfortable with report writing
- Conflict resolution and de-escalation skills a plus
- 2 yrs Security experience preferred
All candidates must be able to pass a drug test and background
Securitas employees come from all walks of life, bringing with them
a variety of distinctive skills and perspectives. United through
our common purpose, we provide the security needed to safeguard our
clients' assets and people. Our core values - Integrity, Vigilance
and Helpfulness - are represented by the three red dots in the
Securitas logo. If you live by these values, we're looking for you
to join the Securitas team.
About the Team
Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities
by providing the security services they need to protect their
assets, safeguard their people, and maintain their ability to
Securitas' core values - Integrity, Vigilance and Helpfulness - are
the foundation for our employees to build trust with customers,
colleagues, and the surrounding community.
Securitas employees are honest and trusted by customers to
safeguard their premises and valuables. We don't compromise on
integrity and create an open forum for our employees and customers
to voice opinions, report improprieties, and share information.
Seeing, hearing, and evaluating. A Securitas employee is always
attentive and often notices things that others don't. Their
vigilance is necessary in order to be aware of potential risks or
incidents that may take place on our customers' premises.
As part of an on-going effort to ensure safety, Securitas employees
are always ready to help if an incident occurs that requires
intervention regardless of whether or not it is directly related to
Keywords: Securitas Inc., Denver , Ops Center Operator Security, Other , Denver, Colorado
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