Representative, Client Svc I
Company: Canon USA & Affiliates
Posted on: September 16, 2023
Responsible for prompt delivery of various on-site work
assignments, providing customer service and ultimately, customer
- Promptly informs supervisor of potential problems or customer
- Promptly reviews and responds to management and client requests
via emails, phone calls, text messages and verbal.
- Strong focus on providing good customer service.
- Contributes to the creation of the Site Procedure Guide to ensure
all account processes are properly recorded.
- Responsibilities may include Copy/Print Production/Copy Center,
Copier Maintenance, Mail/Courier Services, Reception/Office
Services, Shipping/Receiving, Inventory Services, Warehouse, File
Room/Records File Services based on assigned location.
- Attends cross-functional trainings to ensure ability to provide
coverage when short-staffed.
- Site responsibility and location of coverage may change based on
client and/or division needs.
-Responsible for performing general front office reception duties
such as greeting visitors, answering phone calls, taking messages,
scheduling conference rooms, entering data into computer.
-Responds to customer needs and requests, accepts deliveries and
sets up food and beverages for meetings.
-May also be responsible for copy/binding/copier maintenance.
Please note: this is a customer-facing role, and requires
compliance with customer policies and protocols, which may include
COVID-19 vaccination and other measures relating to COVID-19.
HS Diploma, GED, or equivalent experience required, plus less than
one year of related experience.
- Basic computer skills/technical knowledge.
- Ability to multitask and prioritize in order to meet
- Good customer service and communication skills.
- Ability to work with minimal supervision.
- Ability to work OT as needed.
- Required to take all necessary steps to obtain security and/or
other clearances required by customers to enter the customers'
- May require driving between multiple client locations, may also
require a personal vehicle (valid driver's license and acceptable
driving record necessary).
- Ability to lift up to 50lbs.
- Ability to spend extended periods of time standing, bending,
walking, reaching, and pulling while performing duties.
In accordance with applicable law we are providing the anticipated
base salary for this role: $15.69- $20.54 .
About our Company - Canon Solutions America, Inc. empowers
companies of all sizes to succeed by supplying market leading
enterprise, production, and large format printing solutions,
supported by exceptional professional service offerings. With
unwavering dedication to promote professional innovation, Canon
Solutions America, Inc. helps drive sustainability, nurture
efficiency, and regulate costs through the unification of
comprehensive digital and traditional printing and document
management solutions. As a wholly owned subsidiary of Canon U.S.A.,
Canon Solutions America, Inc. is headquartered in Melville, NY and
has sales and service locations across the U.S. Our parent company,
Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in
global revenue in 2020, ranks third overall in U.S. patents granted
in 2020 and was named one of Fortune Magazines Worlds Most Admired
Companies in 2020.
Canon Solutions America offers a competitive compensation package
including, for eligible positions, medical, dental, vision, 401(k)
Savings Plan, discretionary profit sharing, discretionary success
sharing, educational assistance, recognition programs, vacation,
and much more. A more comprehensive list of what we have to offer
We comply with all applicable federal, state and local laws,
regulations, orders and mandates, including those we may be
required to follow as a federal government
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability or protected veteran
If you are not reviewing this job posting on our Careers
(https://csa.canon.com/online/portal/csa/csa/company/careers/) , we
cannot guarantee the validity of this posting. For a list of our
current postings, please visit us atcsa.canon.com/careers
Full Time On Site (Hub) - This position requires full-time presence
at your assigned office(s)/worksite(s)/territory.
**Company** _Canon Solutions America, Inc._
**Requisition ID** _30518_ **Category** _Customer Service/Support_
**Position Type** _Full-Time_
Keywords: Canon USA & Affiliates, Denver , Representative, Client Svc I, Other , Englewood, Colorado
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