Exhibitor Services Coordinator
Company: Colorado Convention Center - ASM Global
Location: Denver
Posted on: May 28, 2023
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Job Description:
Job DescriptionJob Title: Exhibitor Services
CoordinatorDepartment: Exhibitor ServicesReports To: Exhibitor
Services ManagerFLSA Status: Hourly, Non-ExemptWhy the Colorado
Convention Center is a great place to work:$500 Signing Bonus at
time of Hire, additional $500 bonus upon successful completion of
90 days of service!Generous Paid Time Off and Holiday PayHealth,
dental, vision insurance, eligible up on hire401(k) investment
plan, with a discretionary employer match of up to 3%Healthcare
reimbursement and flexible spending plansEmployer-paid and
supplemental life insuranceShort- and long-term disability
insurance availableRTD Eco Pass: As a Full-time employee the
Colorado Convention Center currently offers an RTD Eco Pass.Tuition
reimbursement program (salaried employees after working full time
for at least one year)Employee assistance programCompensation:
Compensation is dependent on experience and rages from $23.00 to
$24.00.General Summary:Assures that exhibitor service orders are
correctly processed and properly distributed for the delivery and
installation of electrical, telecommunications, and
water/gas/drains to exhibitors and clients. Performs a combination
of routine general clerical and administrative tasks and staffs the
Exhibitor Services desk during the move-in of shows.Primary Duties
and Responsibilities:Type's letters, notices, forms and reports,
performs tabulations, and makes copies of individual client
orders.Process credit card payments; issue receipts; and post
customer utility orders to the POS system. Sort and file
correspondence, forms or other materials submitted to the
department. Make accurate mathematical computations concerning
charges incurred by Lessee and exhibitors with regards to services,
discounts, labor and materials.Provide information to routine
inquiries; collect fees from on-site customers and respond to
voicemail in a timely fashion.Assist with Staffing the Exhibitor
Service desk on the exhibit floor during the move-in hours of
Conventions, Trade Shows and Public Consumer Shows as
needed.Insures that set-up is in accordance with customer
requirements. Coordinates advanced orders and on-site changes from
customers to electricians, the technology department, and the
engineers for completion of all installations before during and at
the conclusion of all events.Explain policies and procedures to the
customers in a friendly and professional manner.Finalize Lessee and
Exhibitor payment requirements and prepare event summaries for
routine billing.Receive and respond to customer complaints and
grievances in a professional manner.Other duties as
assigned.QualificationsTo perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required. Reasonable
accommodations may be requested to enable individuals with
disabilities to perform the essential functions.Excellent typing
skills and general office clerical skills. The ability to operate
computers and work with basic office systems.Excellent
organizational, planning and inter-personal skills.Ability to
understand and follow written and oral instructions.Ability to
handle multiple tasks efficiently and accurately.Demonstrated
problem-solving and communication skills.Excellent record of
dependability and reliability.Ability to speak, understand, and
read Standard English, required.Work effectively with diverse
groups of people among all levels within an organization; skill to
work effectively as part of a team.Education and Experience:High
school diploma or GED, preferredComputer Skills:Intermediate
computer skills including ability to create word documents and
excel spreadsheetsWorking Conditions:The physical demands described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be requested to enable individuals
with disabilities to perform the essential functions.Position
requires extended periods of sitting, walking/standing on cement
floors and climbing stairs. Some bending, pushing, pulling and
stooping is required to assist with the install of utility
services. Must possess the ability to lift objects up to 50 pounds
to desk level. Maybe subject to adverse conditions. Working hours
are dictated by the event, and will include irregular night and
weekend hours. Requires radio usage of a two-way hand-held
radio.Note:Colorado Convention Center/ASM Global is an Equal
Opportunity/Affirmative Action employer, and encourages Women,
Minorities, Individuals with Disabilities, and protected Veterans
to apply. VEVRAA Federal ContractorThe essential responsibilities
of each position are described under the headings in the job
description and may be subject to change at any time due to
reasonable accommodation, or other reasons. The job description in
no way states or implies that these are the only duties to be
performed by the employee occupying this position. Applicants who
need reasonable accommodation to complete the application process
may contact 303-228-8000.Employment is contingent upon new
employees providing documents verifying U.S. citizenship or, for
aliens, documents verifying legal permission to work in the United
States.PDN-9915265b-6321-4c29-a29a-a263956112d8
Keywords: Colorado Convention Center - ASM Global, Denver , Exhibitor Services Coordinator, Other , Denver, Colorado
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