Senior IT Support

Company: Medpace
Location: Denver
Posted on: May 28, 2023

Job Description:

Job Summary
Due to our continued growth, we are in search of qualified and focused individuals for a vital role in our IT Support department. Our IT Support team provides both remote and onsite support to our global organization.
Responsibilities

• User account administration for network, e-mail, and other applications
• Provide support to end users on company provided equipment and software applications including computer hardware, peripherals, mobile phones, computer operating systems, and office applications
• Research and resolve technical problems of equipment and software applications
• Respond to tickets, telephone calls, e-mails, and requests for technical support
• Document, track, and monitor problems to ensure timely resolutions
• Testing of new technology and applications Qualifications
  • Associate degree in Information Systems, Information Technology or other IT related field
  • 5+ years of experience in a Help Desk or IT Support type role
  • Experience with PC Equipment, Active Directory, Office 365, Adobe products, and other cloud-based applications a plus Compensation
    A target salary range of $45,000 to $80,000. Your compensation will be based on your skills and experience. Medpace offers the following benefits for eligible positions: medical, dental, vision, 401(k), vacation policy, sick days, paid holidays, work from home flexibility, short-term disability, long-term disability, health savings and flexible savings accounts, life and AD&D insurance, and pet insurance. For more details, please discuss with your recruiter.
    Medpace Overview
    Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.
    Why Medpace?
    People. Purpose. Passion. Make a Difference Tomorrow. Join Today
    The work we've done over the past 30 years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.
    Medpace Celebrates 30 Years
    As we celebrate 3 decades of industry expertise and organic growth, we recognize the global team responsible for driving clinical development at Medpace. Click here to learn more about Medpace Celebrating 30 Years.
    Denver Perks
    • Denver Office Overview
    • RTD Eco Pass
    • Secure bike storage room
    • Hybrid work-from-home options (dependent upon position and level)
    • Competitive PTO packages, starting at 20+ days
    • Flexible work hours
    • Company-sponsored employee appreciation events
    • Employee health and wellness initiatives
    • Hybrid work-from-home options (dependent upon position and level)
    • Flexible work schedule
    • Competitive compensation and benefits package
    • Structured career paths with opportunities for professional growth
    • Annual bonus and merit programs
    • On Site Fitness Center
    • 47,500 feet completely renovated in 2022 Awards
      • Recognized by Forbes as one of America's Best Mid-size Companies in 2021 and 2022
      • Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility
        What to Expect Next:
        A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
        EO/AA Employer M/F/Disability/Vets

Keywords: Medpace, Denver , Senior IT Support, Other , Denver, Colorado