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Desktop Support Specialist

Company: Colorado Coalition for the Homeless
Location: Denver
Posted on: March 19, 2023

Job Description:

Desktop Support Specialist

2130 Stout St, Denver, CO 80205, USA
Req #1259

Wednesday, February 1, 2023

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

The Colorado Coalition for the Homeless seeks aDesktop Support Specialistto provide technology support ends users across the Coalition. This position acts as a lead user resource, whose responsibility entails set up and configuration of workstations and printers and providing support for computers and systems to CCH end users, with a focus on remote sites. The position will also maintain an understanding of various specialty and department requirements as it relates to CCH technology needs. This position is located at 2130 Stout Street, Denver, Colorado 80205and reports to the IT Director.

Coalition Benefits

In addition to the unique challenges and extraordinary rewards of our work, eligible Coalition employees enjoy a rich benefits package, including:

  • Health insurance coverage on the first day of employment: full-time employees contribute only 1% of their earnings for their own health coverage and no more than 4% of their earnings for coverage of eligible dependents. We're proud to offer same- and opposite-sex domestic partner coverage;

  • Dental, vision, and flexible spending/dependent care/public transit accounts;

  • Free basic life insurance and long-term disability coverage;

  • Dollar-for-dollar retirement plan matching contributions up to 5% of earnings;

  • Extensive paid time-off, including 8 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first full year.

    Essential Job Functions

  • Supports computer operations at CCH

  • Installation of new workstations

  • Provides direct support for CCH employees for day-to-day computer needs

  • Delivers and supports hardware at offsite locations

  • Installation of networking cable and hardware

  • Provides continuous and timely information in a professional manner to ensure customer satisfaction, keeping users and team members abreast of major problems and escalation progress.

  • Maintains current and complete COVID-19 vaccination(s), as defined by the Centers for Disease Control and Prevention and local health authorities.

  • Performs other duties as assigned.

    Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Qualifications Summary

  • High school diploma or GED.

  • Degree in computer science or 2-4 years relevant experience.

  • A+ certification preferred.


    The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.

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    • 2130 Stout St, Denver, CO 80205, USA

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Keywords: Colorado Coalition for the Homeless, Denver , Desktop Support Specialist, Other , Denver, Colorado

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