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Guest Room Inspector

Company: Sage Hospitality
Location: Denver
Posted on: January 27, 2023

Job Description:

Why us?

For an anything-but-ordinary hotel experience, discover Moxy Denver Cherry Creek. The animated brand
combines stylish, industrial design and sociable service at an affordable price point, so that guests can
save on space and splurge on experiences. Created for the young at heart, Moxy celebrates
nonconformity, open-mindedness, and originality above all. From the moment our guest's check-in, they
notice the difference in this modern Colorado hotel. Fluid meeting rooms and outdoor event space
create an environment ideal for entertaining or creative problem-solving. Stylish hotel rooms that
feature functional furniture, large flat-screen televisions, cozy chairs, lightning-fast Wi-Fi and eclectic art.
Play games in the living room, indulge in creative cocktails and cuisine at the Moxy Bar and savor every
morsel and sip at our outdoor Cherry Creek Beer Garden.

Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never
looking for someone just looking for a job, we are looking for the power players, the people who want to
rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the
parts that keep us human and happy. We want to attract and retain associates that are engaged in our
culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage
Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created
some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have
happened without people like you. People who follow their own path, wo are hungry to learn and who
love their community. People who do not sit around and wait, they just do. You belong here.

Job Overview

The Rooms Inspector ensures associates promptly clean public areas and guest rooms are maintained, cleaned and inspected to standard for resale to incoming guests. Responsible for training associates on customer service, cleaning standards, and adherence to the department's operations. Inspects rooms and assigned areas for cleanliness and maintenance.

Responsibilities

  • Supervise, coach, counsel and train Public Area Attendants, Room Attendants and Linen Runners.
  • Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
  • Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
  • Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
  • Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
  • ssue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
  • Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
  • Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
  • All other duties as assigned, requested or deemed necessary by management.

    Qualifications

    Education/Formal Training

    High school education or equivalent experience.

    Experience

    Experience required by position is from one to two years of employment in a related position with this company or other organization(s).

    Knowledge/Skills
    • Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job.
    • Requires supervisory skills.
    • Ability to interpret reports
      Physical Demands
      • The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      • Ability to communicate with guests and staff
      • Ability to inspect guest rooms and review reports
      • Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner.
      • Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner.
      • Carrying up to 35 lbs. of supplies.
      • Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal. Occasional kneeling required.
      • Mobility -continuous movement throughout hotel. Continuous standing -90% of shift. Climbing stairs, approximately 100 steps 3% of 8 hours. Ladders -approximately 3 feet, 2% of 8 hour shift.
      • No driving required.

        Benefits

        --- Medical, dental, & vision insurance
        --- Health savings and flexible spending accounts
        --- Basic Life and AD&D insurance
        --- Paid time off for vacation, sick time, and holidays
        --- Eligible to participate in the Company's 401(k) program with employer matching
        --- Employee Assistance Program
        --- Tuition Reimbursement
        --- Great discounts on Hotels, Restaurants, and much more.
        --- Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral

Keywords: Sage Hospitality, Denver , Guest Room Inspector, Other , Denver, Colorado

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