Dell Technologies Services Associate Consultant
Company: Dell Technologies
Location: Westminster
Posted on: January 27, 2023
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Job Description:
Dell Technologies Services (DT Services) is an organization
within Dell. Dell Technologies Services helps customers accelerate
their digital journey and achieve outcomes. Through an ecosystem of
augmented intelligence, passionate experts, automated processes,
and unmatched reach, we deliver end-to-end, modernized services
from home to work, IT datacenters to the cloud. Our services are
strategic to growth drivers for Dell Technologies overall and
continue to experience growth in the sector. Our global team covers
Sales, Portfolio Management, Service Delivery, Supply Chain, Data
Science, Engineering, and more. What youll achieve As a Senior
Analyst on the Education Services Business Operations team, you
will have responsibility for analyzing and defining business needs
and assist in developing appropriate solutions. You will work to
understand the data and leverage that data to find ways to use to
maximize opportunities and improve business processes. You will
define the solutions to support business requirements and
understand and communicate the business implications of solutions.
You will: Responsible for receiving or/and making calls and
responding to internal and external customer concerns/requests
Displays ability to perform independently and confidently Work is
evaluated upon completion to ensure SLAs have been met Increases
knowledge of company products/services to aide in customer queries
Provides solutions to issues and problems, responds to customer
issues and uses judgment to escalate issues when necessary Able to
leverage policies and procedures to service accounts and provide
excellent support to customers Take the first step towards your
dream career Every Dell Technologies team member brings something
unique to the table. Heres what we are looking for with this role:
Essential Requirements Ability to drive accurate and timely
decisions Basic organizational skills Sense of urgency Basic
ability to prioritize projects and/or deliverables Working
knowledge of Microsoft Office products Basic interpersonal and
communication skills To qualify, applicants must be legally
authorized to work in the United States, and should not require,
now or in the future, sponsorship for employment visa status.
Desirable Requirements Basic Experience with Change Management
Facilitation skills within medium sized groups Understanding of
Dell Technology Products and Services Heres our story; now tell us
yours Dell Technologies helps organizations and individuals build a
brighter digital tomorrow. Our company is made up of more than
150,000 people, located in over 180 locations around the world.
Were proud to be a diverse and inclusive team and have an endless
passion for our mission to drive human progress. Whats most
important to us is that you are respected, feel like you can be
yourself and have the opportunity to do the best work of your life
while still having a life. We offer excellent benefits, bonus
programs, flexible work arrangements, a variety of career
development opportunities, employee resource groups, and much more.
We started with computers, but we didnt stop there. We are helping
customers move into the future with multi-cloud, AI and machine
learning through the most innovative technology and services
portfolio for the data era. Join us and become a part of whats next
in technology, starting today. You can also learn more about us by
reading our latest Diversity and Inclusion Report and our plan to
make the world a better place by 2030 here . Dell is committed to
the principle of equal employment opportunity for all employees and
to providing employees with a work environment free of
discrimination and harassment. All employment decisions at Dell are
based on business needs, job requirements and individual
qualifications, without regard to race, color, religion or belief,
national, social or ethnic origin, sex (including pregnancy), age,
physical, mental or sensory disability, HIV Status, sexual
orientation, gender identity and/or expression, marital, civil
union or domestic partnership status, past or present military
service, family medical history or genetic information, family or
parental status, or any other status protected by the laws or
regulations in the locations where we operate. Dell will not
tolerate discrimination or harassment based on any of these
characteristics. Dell encourages applicants of all ages. Read the
full Employment Opportunity Policy here .
Keywords: Dell Technologies, Denver , Dell Technologies Services Associate Consultant, Other , Westminster, Colorado
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