Full-Time Shift Lead - Denver E, CO (Colfax)

Company: Dutch Bros Coffee
Location: Denver
Posted on: January 26, 2023

Job Description:

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

As a Shift Lead, you will ensure that the vision, culture, and core values of Dutch Bros are upheld on every shift. We look to our Shift Leads to be servant leaders within the shop, communicating with leadership on any internal or external feedback. They are the ones who do the hard, sometimes less desirable work so that the rest of the crew can focus on core values during shift.

Key Result Area (KRA)

Create a fun-loving atmosphere on your shift that empowers broistas to provide a moment of special:

• Primary responsibility is to model and meet all expectations of the broista role
• Train new Broistas operationally and culturally while providing a fun-loving, mind-blowing environment
• Cultivate the DB atmosphere and standards on shift Ensure broistas are meeting all expectations and be available to solve problems on shift
• Manage the shift You are responsible for ensuring broistas are prepared for any specials or promotions and have the right energy and attitude for the customer
• Setup the next shift up for success in all areas
  
  • Count the tills, deposit cash, restock product, put away orders, meet cleanliness standards, etc.
  • Communicate with your managers
    
    • Share wins and opportunities for improvement with your shop leaders
    • Be a good role model. Attend mandatory meetings, know your resources, and adhere to all company policies and procedures as laid out in the Shift Lead Manual and Employee Handbook
      
      Job Qualifications
      
      • Meet all Broista qualifications
      • At least 6 months of current DB Broista expereince required
      • No disciplinary action for the past 90 days
        
        • Disciplinary action defined as a coaching conversation resulting in the completion of formal documentation with signatures
        • Available to work a flexible, ever-changing schedule that may include early mornings, evenings, and weekends.
        • Completed the most recent flow check successfully (90% score or better) and on time
        • Must complete training certification(s)
          
          Competencies
          
          • Adaptable
          • Excellent Communicator
          • Creative
          • Detail-Oriented
          • Strong Multi-Tasker
            
            Physical Requirements
            
            • Constant standing/walking, up to 10 hours at a time
            • Occasional stooping, kneeling or crawling
            • Occasional pushing, pulling, lifting, or carrying up to 50 lbs
            • Occasional ascending or descending on ladders and ramps
            • Frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine
            • Constantly receiving detailed information through oral communication
            • Constant clarity of vision at near and/or far distances
            • Constant cash handling requiring mental math
            • Constant talking, expressing or exchanging ideas by means of verbal communication
              
              Compensation:
              
              $17.79 + tips
              
              If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

Keywords: Dutch Bros Coffee, Denver , Full-Time Shift Lead - Denver E, CO (Colfax), Other , Denver, Colorado