Payment Services Specialist II (118015)
Company: Credit Union of Colorado
Posted on: November 26, 2022
Job Location CORPORATE - Denver, CO
Position Type Full Time
Education Level 2 Year Degree
Salary Range $46,500.00 - $55,800.00
Job Shift Full-time
Job Category Banking
General Purpose of the Position
Responsible for the timely and accurate posting of electronic
payments and exceptions, balancing and reconciling branch deposits,
posting share drafts and processing exceptions, processing cash
orders, ACH, and cash management and settlement activity. This
position is also responsible for working directly with members and
other departments to process transactions, offer guidance, and help
to resolve issues. Responsibilities also include preparing
operational reports used by managers throughout the Credit Union,
analyzing and reconciling detailed general ledger accounts and
daily teller work, keeping records and accounts accurate and
current, and researching and resolving outages, discrepancies, and
ESSENTIAL DUTIES AND RESPONSIBILITIES (includes the following). May
perform other duties as requested or assigned.
- Processes share draft exceptions, including outgoing returns
and large dollar notifications.
- Processes ACH originations, exceptions, returns, stop payments
- Processes and balances daily ATM check activity and performs
code line repairs as needed.
- Verifies and posts details of business transactions, such as
funds received and disbursed.
- Researches and resolves questions about activity on members
- Conducts daily balancing of Mortgage Loan Servicing activity
and works collaboratively with Mortgage Department to resolve
- Performs member verifications and callbacks for outgoing wires.
Places wire orders through the Federal Reserve Bank and corporate
credit union and records the transactions on the members
- Records incoming wire transfers of funds for members
- Ensures timely and accurate balancing of daily check deposits
at the Federal Reserve and resolution of differences.
- Processes incoming cash letter adjustments from the Federal
Reserve. Researches, identifies, and makes any necessary
corrections to member accounts. Contacts personnel in the branches
to resolve the adjustments.
- Prepares outgoing adjustments to the Federal Reserve Bank and
applies the necessary corrections to member accounts.
- Processes cash orders received from the branches and arranges
delivery through our corporate service provider
- Maintains specified settlement balances in various bank
accounts ensuring proper funding and cash management.
- Processes the application of payroll funds from various state
- Processes domestic and foreign collection items.
- Reconciles various asset and liability accounts and clears
- Prepares and maintains procedures for the duties of this
- Provides excellent service by demonstrating courtesy and
personal concern for members and co-workers needs and follows up to
ensure those needs are met.
- Adhere to all Federal and State laws and regulations applicable
to the credit union, including the Bank Secrecy Act and OFAC.
EDUCATION AND EXPERIENCE
Associate degree (A.A.) or equivalent from two-year college or
technical school; or two years related experience and/or training;
or equivalent combination of education and experience. ACH
certification is strongly preferred.
OTHER SKILLS AND ABILITIES
Technical knowledge of basic accounting principles, concepts,
practices, and procedures. Understanding of related regulations,
statutes, and filing requirements. Ability to apply verbal and
interpersonal skills that develop member confidence, respect and
trust in Credit Union of Colorado and develop cooperative
relationships with all levels of people throughout the
organization. Proficient in 10-key and microcomputer operations.
Knowledge of Credit Union core computer system and other related
computer applications, with emphasis in Microsoft products,
including Microsoft Outlook, Excel and Word.
While performing the duties of this job, the employee is typically
required to sit for long periods. The employee continually is
required to talk or hear. The employee is occasionally required to
stand, walk, stoop and reach with hands and arms. The employee will
occasionally lift and/or move up to  pounds. Specific vision
abilities required by this job include close vision and the ability
to adjust focus. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
[Limited travel required to visit CU locations as needed.]
Creates trust by building relationships and actively discovers the
right solutions for Members and peers; understands that the credit
union exists as a result of Member trust and loyalty in the
organization and employees; is passionate and dedicated to meeting
the expectations and requirements of internal and external
COOPERATION AND TEAMWORK
Relates well to all kinds of people; builds appropriate rapport;
works harmoniously with others; uses and understands diplomacy and
tact; encourages collaboration; seeks opinions; is candid with
peers; values working relationships. Readily puts in extra effort
to accomplish important tasks.
Understands the members best interest is first; demonstrates
decisions which are based on creating the best possible outcome for
the member; makes decisions based on a mixture of analysis, wisdom,
experience, and judgment; most recommendations and decisions turn
out to be correct and accurate when judged over time; sought out by
others for advice and solutions.
Uses rigorous logic and methods to solve difficult problems
creating effective solutions; is resilient and will own the
solution and the problem; can see hidden problems; is excellent at
honest analysis; looks beyond the obvious and doesnt stop at the
Pushes self and others to achieve the best possible results for the
Member, organization and employees; proactively seeks out
opportunities; raises hand, rather than waits to be asked; not
fearful of acting with a minimum of planning; understands that its
OK to make a mistake (fail forward).
Learns on the fly; is a relentless, versatile and an active
learner; open to change; can learn new skills and knowledge;
analyzes both successes and failures for opportunities to improve;
understands that different situations and levels may call for
different skills and approaches; works to deploy strengths; works
on compensating for weaknesses and limits.
A cultural mindset that supports new ideas, fosters experimentation
and drives continuous improvement to deliver member value.
Combines and brings forward ideas in unique ways to make
connections between disparate ideas; willingness to explore
different lines of thought and suggestions and try new ideas
through experimentation, views situations from multiple
perspectives; brainstorms multiple approaches/solutions to benefit
We are an Equal Opportunity Employer,
Keywords: Credit Union of Colorado, Denver , Payment Services Specialist II (118015), Other , Denver, Colorado
Didn't find what you're looking for? Search again!