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Systems Engineer - Netscout & System Monitoring

Company: SPECTRUM
Location: Denver
Posted on: June 25, 2022

Job Description:

JOB SCOPEUsing Netscout tools, design and develop reports for, IP network traffic and traversing services.Work with internal customers to troubleshoot and resolve complex interworking problems, data feed issues and user reported product issues.Identify and execute strategic customer focused operational projects by coordinating changes to the configuration, SW/HW upgrades and any Netscout product related matters.Provide documented in-depth technical solutions and training for customer and other engineers as requiredMust have in-depth knowledge with of Netscout products, network management, and customer support in the field.Demonstrated ability to identify and resolve complex network problems.Python scripting experience preferred.Good understanding of networking concepts (CCNA/CCNP certification a plus).Linux certification a plus.Good understanding of virtual environments (VMWare, etc)Effective communication skills with ability to clearly explain ideas and influence decisionsSkilled at technical documentation of SOPs/MOPs, walk thru guides, graphs/charts, Powerpoints, Lucid/Visio drawingsFamiliarity with DCIM products, ie. Nlyte, for inventory control/forecastingAdept with PCAP analysis ie. Wireshark, Extrahop, Netscout, ability to view sessions, transactions, diagnose issuesUnderstands principles of Change Management and risk mitigation to Production environmentsDUTIES AND RESPONSIBILITIES

  • Responsibilities include triage network/service outages, troubleshooting, root cause analysis
  • Analyze release notes for upcoming code releases and report any issues found with the logic and/or MOPs.
  • Manage and execute development enhancements for Netscout reporting
  • Work with SQL developers to improve current reporting and find potential for new reports.
  • Have Python scripting experience to provide requirements and develop solutions for feature requests/customization
  • Collaborate with many groups, including IT, Advanced Engineering, Core Backbone Operations, Datacenter & Cloud Operations and Business Analysts.
  • Perform other duties as requested by manager.
    BASIC / MINIMUM QUALIFICATIONS Bachelor's degree in Computer Science, Engineering or related field, and / or equivalent work experience.Minimum six (6) years of network/systems engineering work experience.Minimum two (2) years of experience in the ISP or Telcom industry.Minimum of two (2) years of experience with PCAP analysis.
    ADDITIONAL QUALIFICATIONSMust have in-depth knowledge of Netscout products, network management, and customer support in the field.Demonstrated ability to identify and resolve complex network problems.Python scripting experience preferred.Good understanding of networking concepts (CCNA/CCNP certification a plus).Linux certification a plus.Good understanding of virtual environments (VMWare, etc)
    #LI-AK ISY308-APO 313378 313378BR

    Here, employees dont just have jobs, they build careers. Thats why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

    The pay for this position has a salary range of $85,900.00 to $152,300.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.Required
Preferred
Job Industries
  • Transportation

Keywords: SPECTRUM, Denver , Systems Engineer - Netscout & System Monitoring, Other , Denver, Colorado

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